100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Summary Unit 6- Human Relations Performance $8.46   Add to cart

Summary

Summary Unit 6- Human Relations Performance

 8 views  0 purchase
  • Course
  • Institution

Lesson + Book notes Includes: -HR objectives -Hard/Soft HRM -HR performance (Retention, turnover, productivity...) -Job Design -Organizational Structure -Human Resource Flow -Training -Motivation & Engagement -Motivation Theories -Incentives -Employer-Employee relations FORMULAS If ...

[Show more]

Preview 2 out of 7  pages

  • January 13, 2024
  • 7
  • 2023/2024
  • Summary
avatar-seller
HR function isconcernedwithlookingafterstaffandusingthemasatooltoreachcompany objectives



HR Objectives
1 Employeeengagement
2TalentDevelopment
3Training
4 Managediversity
5 MaintainanEffectiveWorkforce
6Ensuremaximumlabourproductivityandminimumlabourcosts
7 AlignementofValues
8Maintaingoodemployeremployeerelations
HARD HRM vs SOFT HRM

trainingemployeesasaresource tobemonitored trainingemployeesasvaluableassets amajorsourceof
andusedin a efficientmanner ofvitalimportancetoachievingobjectives
competitiveadvantageand


Usuallyevidentinanorganisationthathasan Willbeassociatedwithanorganisationthatadoptsa
authoritarian autocraticmanagementstyle democraticmanagementstyle
shouldbe
I easyreplaceable
employees
managersretain for this
control decisionmakingand moretraining anddevelopmentto skilledemployeeswho
highly
developed the
can
reduces the ofmajorerrorsbeingmade
risk haveacareer the
within business

theoutcomesshouldbepredictable more and
flexible adaptableasemployees tendtocontribute
Coulddissatisfyemployees

toomuchauthorityonseniormanagersthatiffailbusiness employees
may theabilitytogetinvolvedtheymightwanttojus
nothave



linkswithileadersnip.mu Ii
andtheneedtomaintainproductivity

HUMAN Resource Performance

EmployeeRetention theproportionofemployeeswithaspecifiedlengthofservice as aproportionofthe
total workforce
LabourTurnover thepercentageofemployeesleaving a businessoveraperiodoftimeusually ayear

LabourProductivity ameasureoftheoutput workerin agiventimeperiod
per
Labourcost
perunit ameasureoftheaveragelabourcosts oneunitofoutputinagivenperiodof
involved producing
in time

Employeecostsas a
ofturnover thei ofsalesturnoverneededtocoveremployee orlabourcosts
Absenteeism when employee habituallyabsentfromworkwithout
an is anygoodreason

, JOB DESIGN
theprocessofdeciding onthecontentofajobintermsofits dutiesandresponsibilities

Job Enrichment Job Enlargement Job Empowerment Job Rotation
makingthejobmore addingtasks delegatingpowerto doingdifferentactivities
interestingandchallenging employees ratherthandoingthesamejoball
dayeveryday
ORGANISATIONAL STRUCTURE

frameworkthatprovides abusinesswitha structureto achieveitsobjectives

SpanofControl numberofsubordinatesthatamanagerisdirectlyresponsiblefor
ChainofCommand linesofauthoritywithinabusiness


NAME definition advantages disadvantages

Eachmperiorisresponsiblefora closersupervision slowcommunication
Iggy NARROW fewsubordinates lessresponsibilities
moreopportunitiesfor
promotion
coulddelay
narrow
span ofcontrol highcosts
toomanymanagers


FLATyfd fora
Eachsuperior isresponsible moreresponsibility Ilendirectcontrol moredelegation
largenumberof subordinates quickcommunication fewerpromotionopportunities
lessstaff lesscosts

JELAYERING Removingoneormorelevels
of improvescommunication demott
dbh
hierarchyfrom theorganisational costs
reduceslabour periodof disruption
mayoccur
structure encouragesinnovation hÉIg
widerspanofcontrol
bettercustomerservice skills

allows leaderstofocusonhighervaleactin mightbetoomuchworkforemployees
DELEGATION
guessing authoritydownthe
ofhierarchy speeds decisions
up insufficienttrainingand
support
boostsmotivationandmorale juniors
trustwithinteams
builds
quickdecisionmaking bureaucraticleadership
CENTRALISEDMost
decisions
aremadebysenior tight
maintains control remotecontrol
decision managersorthe
headoffice lesscosts delaysinwork

making focusedvision lackofemployeeloyalty

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller arinashumova. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $8.46. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

80796 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$8.46
  • (0)
  Add to cart