Exam (elaborations)
TRL4864 EXAM GUIDE (JAN 2023)
- Course
- Institution
THE DOCUMENT CONTAINS THEORIES AND PRACTICAL EXAMPLES THAT ALLOWS STUDENTS TO PREPARE FOR THE EXAM
[Show more]
Seller
Follow
tatendamuzavazi
Reviews received
Content preview
0717513144 TRL4864 EXAM PACK 2024 muzavazi47@gmail.comDISCLAIMER
The TRL4864 is a guide that help students prepare for their examination.
Therefore, students can use as the document contains different pools of
questions. Those who need further assistance may contact the given details:
CONTACT NUMBER:
071 751 3144
muzavazi47@gmail.com
Page | 1
, 0717513144 TRL4864 EXAM PACK 2024 muzavazi47@gmail.com
Question1
Performance assessment systems' flaws and dysfunctional effects have been
examined in various academic works, but recently there has been a flurry of
research. Companies use performance management frameworks as a collection of
rules to promote high success rates and gauge the efficiency of their staff or
operational processes (Bowersox, Closs, Cooper, & Bowersox, 2020). Directors and
executive-level managers of the organisation frequently establish these rules. In this
situation, the organisation can evaluate its performance using both functional
performance and customer accommodation.
Functional performance
The capacity of a facility, either as a whole or in individual component to
accommodate the needs of the organization using it as well as the effects of those
actions. This implies that an organisation must have established benchmarks for its
operations according to Bowersox et al (2020). The following crucial elements would
mostly be covered by functional performance:
Quality
Another key consideration while developing functional measurement is quality
(Bowersox et al, 2020). Due to the fact that it enables organisations to assess their
performance within the business, quality plays a crucial role. In other words,
providing high-quality services would enhance the organization's reputation and
increase revenue. For instance, ZA-online must have minimal client complaints,
which would suggest a high level of quality. Customers are typically drawn to quality
because they want to receive a good deal.
Productivity
Productivity is the capacity to produce more with fewer inputs. This is a crucial
performance indicator once more since ineffective business models result in subpar
services, which have a negative impact on the effectiveness of the organisation
(Bowersox et al, 2020). For example while creating this framework, ZA-online
needed cutting-edge technology that would enable the company to rule the world
given how unstable the industry is in this market environment.
Cost
Page | 2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller tatendamuzavazi. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.74. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
81531 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now