Legal Issues- Recognize the importance of positive and professional
conduct Correct Ans - Positive and professional conduct fosters a
better understanding of the roles correctional peace officer
Define professionalism as it relates to the correctional peace officer
Correct Ans - Adhering to the rules, regulations an ethical standards of
CDCR, competent, reasonable, dependable, and well trained employees
Identify the habits a correction of peace officer will follow to promote
positive and professional interactions with staff and inmates Correct
Ans - Think before you speak or act, be alert, pay attention, be
knowledgeable and objective, be firm, fair and consistent
Identify techniques used to communicate with inmates Correct Ans -
Speak clearly using appropriate language, listen to what is being said,
repeat back what you think they said and wait for a response, ask open
ended questions
When speaking to an inmate Correct Ans - Remain professional in
your conduct, Do not lose your temper, stay away from using profanity
Identify methods used to develop a rapport with inmate Correct Ans -
Recognize change in behavior, Resolve problems at the lowest level,follow
through and Always maintain your professional demeanor
Identify positive communication barriers with inmates Correct Ans -
Mental health issues, physical disabilities, language barrier and low TABE
score 4.0 and below, culture, religion
Two amendments that protect inmates right Correct Ans - 8th
Amendment: cruel and unusual punishment and 14th Amendment unequal
treatment on the basis of race, sex and creed
Consequences of violations inmates rights include Correct Ans -
Compromises to institutional Security, Unsafe and unstable work
environment, increased tension between staff n inmates
, Identify staff actions that inmates observe and use to manipulate staff
Correct Ans - Complimenting, Quiet, timid and avoids conflict, not
adhering to uniform and grooming standards, bending the rules for certain
inmates, overly familiar
Recognize ways that inmates gather information about staff Correct
Ans - Asking about other staff, attempting to gossip with you, asking
where you're from and eavesdropping on your conversations
Inmates will try to invade personal space by Correct Ans -
Dropping items by your feet, standing to close, touching your shoulder or
arm, entering your office
Identify examples of overly "familiar behavior" between staff and inmates
Correct Ans - Committing a felony or misdemeanor for bringing in
narcotics, cell phones for inmates, allowing access, assistance beyond
scope, sharing lunch, fist bumping and accepting gifts
consequences of being overly "familiar" with inmates Correct Ans -
Reprimand, loss of pay, rank, employment or criminal prosecution, other
such as, Tension between staff n inmates, loss of respect by staff
Identify warnings signs of developing inappropriate relationships or sexual
misconduct with inmates Correct Ans - Sharing personal info
regarding self, inappropriate physical contact, meeting inmates out of view
of peers
Identify strategies that protect you from inmate manipulation Correct
Ans - Personal behavior is your greatest protection, remain firm fair
and consistent, immediately confront inappropriate conduct
Identify the process to follow with a relative or friend is committed or
transferred to the institution you're working Correct Ans - CCR title
15 section 3406, notify in writing with form CDCR form 2189 incarcerated
relative/associate notification
Inmate Disciplinary process- Identify reasons why is it important to
consistently enforced rules, regulations and policies Correct Ans -
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