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HLTH 4100 HEALTHCARE ORGANIZATION THEORY & BEHAVIOR COMPLETED EXAM
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HLTH 4100 HEALTHCARE ORGANIZATION THEORY & BEHAVIOR COMPLETED EXAM
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HLTH 4100Healthcare
Organization Theory
and Behavior
COMPLETED EXAM w/
RATIONALES
2024
,1. Macro Level Question:
Which theory emphasizes the importance of effective communication,
collaboration, and skill mix as key elements for successful healthcare
organizations?
a) Chaos theory
b) Contingency theory
c) Complexity theory
d) Systems theory
Answer: d) Systems theory
Rationale: Systems theory in healthcare highlights the interdependence
and integration of different components within the organization,
emphasizing the significance of communication, collaboration, and skill
mix for optimal organizational performance.
2. Micro Level Question:
According to the Job Characteristics Theory, which of the following
factors is NOT considered as a core job characteristic impacting individual
and team performance?
a) Task identity
b) Autonomy
c) Feedback
d) Job security
Answer: d) Job security
Rationale: Job security is not considered a core job characteristic as per
the Job Characteristics Theory. It focuses on five core dimensions: skill
variety, task identity, task significance, autonomy, and feedback, which
have a direct impact on individual and team performance.
, 3. Macro Level Question:
Which theory acknowledges the importance of environmental fit and
adaptation for healthcare organizations to thrive?
a) Resource Dependency Theory
b) Transaction Cost Theory
c) Population Ecology Theory
d) Institutional Theory
Answer: c) Population Ecology Theory
Rationale: Population Ecology Theory emphasizes the importance of
environmental fit and adaptation through processes such as natural
selection, competition, and resource acquisition. It highlights how
healthcare organizations must align with their environment to survive and
succeed.
4. Micro Level Question:
Which theory suggests that individuals' motivation and performance are
influenced by their perception of fairness in the distribution of rewards?
a) Expectancy Theory
b) Equity Theory
c) Reinforcement Theory
d) Goal-Setting Theory
Answer: b) Equity Theory
Rationale: Equity Theory proposes that individuals assess the fairness of
their input-output ratios by comparing their efforts and outcomes to those
of others. The theory posits that perceptions of unfairness can impact
motivation and performance.
5. Macro Level Question:
According to Complexity Theory, which of the following characteristics is
associated with healthcare organizations operating in a complex
environment?
a) Centralized decision-making
b) Linear and predictable relationships
c) Stable and fixed organizational structures
d) Adaptive and flexible structures
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