Definition 1 of 201
-common response by subordinates to delegation
-one of the most common causes of subordinate resistance to, or refusal of delegated tasks is the failure of the delegator to see
the subordinate's perspective
-resistance to delegation may also occur when the tasks are over delegated in terms of specificity
Phases of the mentoring process
Performance appraisal
Resistance to delegation
Critical thinking
Definition 2 of 201
-An individual is sued by a state or federal government agency assigned the responsibility of implementing governmental
programs
Hallmarks of quality control programs
Transformational leader
Knowledge of results
Administrative law*
,Definition 3 of 201
-Involves sharing organizational values, expected attitudes, and behaviors
-Creates a fit between new staff members and the unit by introducing them to the norms of the group
-The first socialization to the nursing role occurs during nursing school and continues after graduation
❖ This is when managers should be alert to signs and symptoms of the shock phase of role transition
❖ Gaps in academic and practice expertise expectations provide fertile ground for the new nurse graduate to feel overwhelmed,
conflicted, and frustrated, a result often termed reality shock
❖ In addition, managers should be alert to signs and symptoms of role stress and role overload
Medicare part A
Socialization
Reality shock
Team nursing
Definition 4 of 201
-internal drive to do or be something; comes from within the person (personal goals and aspirations), driving him or her to be
productive; and cultural background also has an impact.
The joint commission*
Intrinsic motivation*
Clinical reasoning
Closed unit staffing
,Definition 5 of 201
-The employee performance appraisal is a sensitive and important part of the management process, requiring much skill.
-Performance appraisals are used to determine how well employees are performing their job. Therefore, appraisals measure actual
behavior and not intent.
-Because of past experiences, performance appraisal interviews are highly charged, emotional events for most employees.
-However, when accurate and appropriate appraisal assessments are performed, outcomes can be very positive.
Readiness to learn*
Performance appraisal
Proactive planning
Strategic planning
Definition 6 of 201
-Strong control is maintained over the work group
-Others are motivated by coercion
-Others are directed with commands
-Communication flows downward
-Decision making does not involve others
-Criticism is punitive
Group commentator*
Administrative law*
Steps in strategic planning
Autocratic or authoritarian leaders*
, Definition 7 of 201
-managers should ask the individuals to whom they are delegating if they are capable of completing the delegated task but should
also validate this perception by direct observation
-monitoring delegated tasks keeps the delegated task before the subordinate and the manager so that both share accountability
for its completion
Nurse practice act**
Reasons nurses join unions
Monitoring Delegated Tasks
Causes of under delegating
Definition 8 of 201
Level 1: Highly Capable Individual
Level 2: Contributing Team Member
Level 3: Competent Manager
Level 4: Effective Leader
Level 5: Great Leader
Jim Collin's Level 5 Leadership
Professional negligence*
respondent superior (vicarious liability)
Maslow's Hierarchy of Needs*
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