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HP Point of Sale Service and Support Assessment 2023 Actual Questions and Answers 100% Verified
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HP Point of Sale Service and Support Assessment 2023 Actual Questions and Answers 100% Verified
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HP Point of Sale Service and Support Assessment 1.What precautions should customers take when installing the receipt print- er?A: Never install a roll of thermal paper before the power on test has completed.
B: Do not open the top receipt cover before the Windows drivers have been installed.
C: Do not install OPOS or JPOS drivers; the HP receipt printers do not use these.
D: Never connect the printer to the computer when the computer is powered on.: correct answer- D
2.Which attached component controls the opening and closing of the cash drawer?
A: Pole display B: 7 inch CFD C: MSR
D: Receipt printer: correct answer- D
3.What is the purpose of the Hosiden cable that is included with the HP Serial
/ USB Thermal Receipt Printer?
A: It is used in certain regions that require the connector. B: It provides an optional connection to the pole display.
C: It connects to a powered USB port on the POS computer.
D: It connects the receipt printer to the cash drawer.: correct answer- C
4.What do 3 single beeps mean when you scan a credit card through the HP MSR?
A: The MSR is malfunctioning.
B: The card has three bad tracks of data. C: The card was not read.
D: There was a good read on all three tracks.: D
5.HP POS systems are preinstalled with which software? (Select two.) A: Windows, FreeDOS, or Linux operating system
B: Drivers required to support HP peripherals C: Links to suggested POS applications
D: Point-of-Sale (POS) application
Links to HP support website to download POS drivers: A B?
6.What display technology only displays patterns, such as words, letters,
or numerals?
A: Light Emitting Diode (LED)
B: Vacuum Florescent Display (VFD) C: Cathode Ray Tube (CRT)
D: Liquid Crystal Display (LCD): B
7.How do you configure the beeper volume on an HP barcode scanner?
A: Scan the correct barcode in the User Guide.
B: Change the configuration setting on the attached RPOS system. C: Enter the Bar code scanner's administration mode.
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