Complete Test Bank for Effective Police Supervision 9th Edition by Larry S. Miller, Harry W. More, Michael C. Braswell ; ISBN13: 9780367207656. (Full Chapters included Chapter 1 to 16)....
1.Supervision—The Management Task.
2.Community-Oriented Policing and Problem Solving—Improving Neighborh...
MULTIPLE-CHOICE QUESTIONS
1. A first-line supervisor is
a. A trainer
b. A mentor
c. A guide
d. All of the above
ANS: d.
Rationale: A first-line supervisor is a mentor, a trainer, and a guide. This is one of the
best positions from which to identify individual weaknesses and needs.
2. Conversion to the position of first-line supervisor
a. Presents little challenge
b. Demands the ability to accept and adapt to change
c. Should be accomplished with very little effort
d. May never be attained if the ecology of the organization is known
ANS: b.
Rationale: The first-line supervisor position requires accepting the dynamics of
continual change.
3. What does the acronym Hu-TACK stand for?
a. Human skills, tactical skills, accountability skills, conceptual skills, and knowledge-
based skills
b. Human skills, team skills, affective skills, conceptual skills, and knowledge-based
skills
c. Human skills, team skills, accountability skills, conceptual skills, and knowledge-
based skills
d. Human skills, tactical skills, affective skills, conceptual skills, and knowledge-based
skills
ANS: d.
Rationale: Hu-TACK stands for human, tactical, affective, conceptual, and knowledge-
based skills.
4. Accountability refers to the obligation a person, group or organization assumes for the
execution of authority. This obligation includes several features except
a. Answering
b. Disciplining
c. Reporting
d. Assuming
ANS: b.
Rationale: This obligation includes answering, reporting, and assuming, but not
disciplining.
, 5. In order for supervisors to accomplish work through people, they must
a. Know the abilities and limitations of each employee
b. Apply the different standards for each employee
c. Set standards higher than capabilities to build in challenges for employees
d. All of the above
ANS: a.
Rationale: A supervisor must utilize every employee’s skills and knowledge toward the
accomplishment of tasks.
6. A good way for a supervisor to shape the attitudes and conduct of line officers is by
a. Constantly reminding the line officers that they can be fired if they do not perform
well
b. Raising their salaries
c. Setting an example of personal conduct that exemplifies an adherence to a strong
code of ethics
d. None of the above
ANS: c.
Rationale: Setting an example is a leadership task that must be provided by a first-line
supervisor.
7. A failure by a subordinate to perform at acceptable levels must be
a. Confronted and resolved in favor of the organization
b. Reviewed by the supervisor and then standards reevaluated to fit the individual
needs of the employee
c. Resolved with discipline to set an example for the rest
d. Ignored and the employee watched for improvement over time
ANS: a.
Rationale: A failure to perform at acceptable levels must always be addressed and
resolved in favor of the organization.
8. According to the text, the majority of first-line supervisors identified that the most
important functions they perform had to do with
a. Paperwork
b. Discipline
c. Political affairs
d. Resolution of conflict
ANS: d.
Rationale: Subordinates constantly turn to supervisors as conflict resolvers.
9. In agencies that do not have an internal affairs unit, who is generally held responsible
for conducting such an investigation?
a. An internal affairs unit from another agency
b. A politician
c. The first-line supervisor
d. None of the above
ANS: c.
Rationale: In agencies without internal affair units, first-line supervisors are responsible
for conducting such investigations.
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