HR Exam #1: Chapters 1-6 With 100%
Correct And Verified Answers
In an organization, who should be concerned with HRM?
A. only the HR department
B. Only managers
C. Only top-level managers
D. All the above - Correct Answer-D
The ______, ________, and ________ that influence employees is HRM - Correct
Answer-Policies, Practices, systems
3 things that influence HRM - Correct Answer-Behavior, Attitude, and Performance
an organization's employees described in terms of their training, experience, judgement,
intelligence, relationships, insight - Correct Answer-human capital
The concept of the HRM implies that employees are ____ of the employer - Correct
Answer-resources
an organization is better than competitors at something and can hold that advantage
over a sustained period of time - Correct Answer-sustainable competitive advantage
HR gives organizations advantages because HR.... (4 reasons) - Correct Answer-are
valuable, are rare, cannot be imitated, and have no good substitutes
technology, organizational structure, people, and processes all work together to give an
organization a competitive advantage - Correct Answer-high-performance work system
HR product lines (3 things) - Correct Answer-administrative services and transaction-
handling administrative tasks, business partner services- developing effective HR
systems, and strategic partner- contributing to company's strategies
process of getting detailed information about jobs - Correct Answer-job analysis
process of defining the way work will be performed and tasks that a given job requires -
Correct Answer-job design
process through which organization identifies applicants with necessary knowledge,
skills, abilities, and other characteristics that will help organization achieve its goals -
Correct Answer-selection
process of ensuring employees activities and outputs match the organization's goals -
Correct Answer-performance management
, determine how much salary, wages, bonuses, commissions and other performance-
related pay to offer - Correct Answer-planning pay and benefits
need systems for keeping track of employees earnings and benefits - Correct Answer-
administrating pay and benefits
use of quantitative tools and specific methods to analyze data from HR databases and
other sources to make evidence-based decisions that support business goals - Correct
Answer-workforce analytics
identify number and types of employees - Correct Answer-HR planning
systematic, planned effort to attract, retain, develop, and motivate - Correct Answer-
talent management
collecting and using data to show HR practices have a positive effect on company's
bottom line of key stock holders - Correct Answer-evidence-based HR
ability to profit without depleting resources - Correct Answer-sustainablility
parties with interest in company's successes - Correct Answer-stakeholders
_____ is the HR function that is primarily concerned with ensuring employees are
capable of doing their current jobs, while _____ is HR function that ensures employees
are satisfied with their rewards. - Correct Answer-training; pay and benefits
4 clusters of HR Success competencies - Correct Answer-technical, interpersonal,
business, and leadership
(Internal/external) labor force has been drawn from the (internal/external) labor force. -
Correct Answer-internal; external
an organization workers includes its employees and people who have contracts to work
at the organization - Correct Answer-internal labor force
individuals who are actively seeking employment - Correct Answer-external labor force
T/F: workers aged 55 and older fastest growing group in force - Correct Answer-True
4 HRM considerations - Correct Answer-planning retirement, restraining older workers,
motivating workers whose careers have platued, and controlling rising cost of health
care and other benefits
people and how they interact - Correct Answer-social system
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