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Organization Development And Change 10th Edition By Thomas J. Cummings - Test Bank
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,1. Which of the following is included in the definition of OD?a. OD applies to an entire system
b. OD is concerned with planned change
c. OD encompasses strategy, structure, and process changes
d. all of the above
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Knowledge
2. Organization development distinguishes itself from organization change and change management by which of the
following characteristics?
a. addressing the effective sequence of leadership issues that produce organization improvements
b. focusing narrowly on cost, quality, and schedule
c. focusing on the transfer of knowledge and skills to help the system manage future change
d. taking a broadly focused approach that can apply to any kind of change
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Comprehension
3. Which of the following is not one of the "stems" of OD?
a. laboratory training
b. environmental analysis
c. action research/survey feedback
d. participative management and quality of work life
,ANSWER: b
, 4. The first "T-groups" were formed
a. to facilitate decision making
b. to work on group projects
c. to make the group more cohesive
d. to provide feedback about group interactions
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
5. The assumption underlying the use of survey feedback in OD is
a. surveys are the best way to collect data
b. surveys allow one to collect a great deal of data
c. surveys can provide feedback to the organization and be used to initiate change
d. responses and surveys are easily interpreted
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Action Research and Survey Feedback
KEYWORDS: Bloom's Comprehension
6. According to the Managerial Grid, an individual's style can best be described as which of the following:
a. the way he or she dresses
b. his or her concern for production and people
c. how he or she interacts with management
d. the way he or she deals with problems
ANSWER: b
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