PTP II Final Exam With 100% Correct And Verified Answers
DISC model - Correct Answer-By WIlliam Marston
Breaks people up into dominant, influencing, steadiness, and conscientious characteristics
Dominance - Correct Answer-driven by results
insist on immediate action challenge status quo
Blunt
Influence - Correct Answer-approach work with enthusiasm enjoy collaboration take quick action
fast paced
Steadiness - Correct Answer-maintain stability
enjoy supporting people
lijke collaboration
patient/easy going
Conscientiousness - Correct Answer-focus on accuracy
using logic
seek stability cautious
RESPECT model - Correct Answer-Rapport
Empathy
Support Partnership
Explanations
Cultural Competence
Trust
How can a PT build rapport with a pt? - Correct Answer-engage pt on social level
seek out pt POV
Suspend judgements
avoid assumptions and recognize when you have
What are the 4 characteristics that lead to SUPPORT of a patient? - Correct Answer-
Ask about and try to understand barriers to care and compliance
Help the patient overcome barriers
Involve family members if appropriate
Reassure the patient you are and will be available to help
What are 5 things that may lead to patient trust issues? - Correct Answer-Patients come worried and often in pain
Past experiences
Feel vulnerable and in need of help and understanding
Want to put problem behind them
Hope that we will listen carefully, that we WILL know something about problem and we WILL be able to alleviate their worries
What 6 ways can we gain a patient trust? - Correct Answer-Show interest- make eye contact
Show acceptance- accept people and yourself
Maintain a positive regard
Be genuine on own skill set
Time- take time to work on trust and relationship
Self-disclosure- tell them a little about yourself to gain trust
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