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WGU C483 - Principles of Management Latest Pass A+
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WGU C483 - Principles of Management Latest2023-2024 Pass A+
1. Accommodation - Correct answer A style of dealing with conflict involving
cooperation on behalf of the other party but not being assertive about one's own
interests
2. Accountability - Correct answer The expectation that employees will perform
a job, take corrective action when necessary, and report upward on the status
and quality of their performance
3. Accounting audits - Correct answer Procedures used to verify accounting
reports and statements
4. Acquisition - Correct answer One firm buying another
5. Activity-based costing (ABC) - Correct answer A method of cost accounting
designed to identify streams of activity and then to allocate costs across
particular business processes according to the amount of time employees devote
to particular activities
6. Adapters - Correct answer Companies that take the current industry structure
and its evolution as givens, and choose where to compete
Page 1 of 65
,7. Adverse impact - Correct answer When a seemingly neutral employment
practice has a disproportionately negative effect on a protected group
8. Advertising support model - Correct answer Charging fees to advertise on a
site
9. Affective conflict - Correct answer Emotional disagreement directed toward
other people
10. Affiliate model - Correct answer Charging fees to direct site visitors to other
companies' sites
11. Affirmative action - Correct answer Special efforts to recruit and hire qualified
members of groups that have been discriminated against in the past
12. After-action review - Correct answer A frank and open-minded discussion of
four basic questions aimed at continuous improvement
13. Alderfer's ERG theory - Correct answer A human needs theory postulating
that people have three basic sets of needs that can operate simultaneously
(Existence, Relatedness and Growth)
Page 2 of 65
,14. Arbitration - Correct answer The use of a neutral third party to resolve a labor
dispute
15. Assessment center - Correct answer A managerial performance test in which
candidates participate in a variety of exercises and situations
16. Assets - Correct answer The values of the various items the corporation
owns
17. Authentic leadership - Correct answer A style in which the leader is true to
himself or herself while leading
18. Authority - Correct answer The legitimate right to make decisions and to tell
other people what to do
19. Autocratic leadership - Correct answer A form of leadership in which the
leader makes decisions on his or her own and then announces those decisions
to the group
20. Autonomous work groups - Correct answer Groups that control decisions
about and execution of a complete range of tasks
Page 3 of 65
, 21. Avoidance - Correct answer A reaction to conflict that involves ignoring the
problem by doing nothing at all or deemphasizing the disagreement
22. Balanced scorecard - Correct answer Control system combining four sets of
performance measures: financial, customer, business process, and learning and
growth
23. Balance sheet - Correct answer A report that shows the financial picture of a
company at a given time and itemizes assets, liabilities, and stockholders' equity
24. Barriers to entry - Correct answer Conditions that prevent new companies
from entering an industry
25. Behavioral approach - Correct answer A leadership perspective that attempts
to identify what good leaders do—that is, what behaviors they exhibit
26. Benchmarking - Correct answer The process of comparing an organization's
practices and technologies with those of other companies
27. Bootlegging - Correct answer Informal work on projects, other than those
officially assigned, of employees' own choosing and initiative
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