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BUS 1101 Final Exam
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Exam of 33 pages for the course BUS 1101 at BUS 1101 (BUS 1101 Final Exam)
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8/28/23, 10:59 AM BUS 1101 Final ExamA group is a cohesive coalition of people working toget her to achieve an agenda.
False.
Effe ctive controlling requires the existence of plans,
since planning provides the necessary performance standards or objectives.
A general manager is someone who is responsible for ma naging:
an identifiable revenue-producing unit.
Environmental scanning is the act of analyzing the critical external conti ngencies facing an
organi zation in terms of:
economic conditions, competitors, and customers.
The purpose of assembling a team is:
To accomplish bigger goals than any that would be possible for the individual working alone .
There are two decisional managerial roles in an or ganization.
False.
The three informational roles assumed by a manager are primarily concerned with providing
information outside the orga nization.
False.
Triple bottom line refers to the measurement of business performance along economic, social,
and orga nizational dimensions.
False.
Since there have been tremendous changes in the environment faced by managers, the functions
of planning, organi zing, leading and controlling are not considered essential functions by many
organi zations today.
False.
Teamwork is a common theme of or ganizational citizenship behavior .
False.
Job attitudes are more related to citizenship behavior than they are to job performance.
True.
Which one of the following Big Five personality traits is also referred to as "negati ve affect"?
Neuroticism.
Biased visual perception may not necessarily lead to the wrong inferences about the people and
objects around us.
False.
Studies show that our personality does not have lasting consequences for us.
False.
Under the psychological contract, an employee may believe that if he or she works hard and
receives favorable performance evaluations, he or she will receive an annual bonus.
True.
Research shows that fitting in with a company culture is a strong predictor of job performa nce.
False.
Conscientiousness is the one personality trait that uniforml y predicts:
How highly performance oriented a person will be.
Teams that experience unforeseen changes in their tasks do well if they are populated wit h
people high in:
Openness.
Having role ambiguity and experiencing conflicting role demands are related to higher job
performance.
False.
Motivating employees is a managerial function of:
Leading.
Organiz ational justice can be classified into three categories:
Procedural, distributive and interactional.
Research reveals a consistent link between personality and absenteei sm.
False.
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,8/28/23, 10:59 AM BUS 1101 Final Exam
Impressions may be defined as the process by which individuals detect and interpret
environmental stimuli.
False.
In jobs with high complexity , it is not critical to have high "g".
False.
Managers need to consider the individual and the situation when making:
Organiz ing decisions about the job.
Health related absenteeism is costly , and it would be af fective to institute or ganizational policies
penalizing it.
False.
A firm's values are often described in the:
Mission and vision statements.
Job design and enrichment is an aspect of:
Organiz ing process.
In order to effectivel y manage or ganizational behavior , it is helpful to have an understanding of
diffe rent employees' personality .
True.
Companies may deal with work/balance reasons for absences by giving employees all of the
following EXCEPT :
More training programs to improve time management.
In countries with low institutional collectivism:
Emphasize individual achievement.
The use of online social networking principles can open the door to outside collaborati ons.
True.
Countries where uncertainty avoidance is high are Brazil and Switze rland.
True.
Wikis let people contribute to a project anytime.
True.
According to Peters and W aterman, productivity through people means treating rank-and-file
employees as a source of productivity .
False.
In some countries, it is considered rude to say "no".
True.
OhmyNews is a popular newspaper that:
Is written by 60,000 citizen reporters.
What kind of expertise do supply chain masters need at Intel?
Statistics, risk management and modeling.
The Gilbreths are most famous for:
Time and motion studies.
One-on-one communication in a virtual or gan ization is preferable because it keeps everyone up
to speed and promotes learning across the or ganization.
False.
People, in societies where assertiveness is low:
Prefer harmony in relationships.
Organiz ations and social movements alike are using wikis to help people find others with the
skills and talents to solve pressing problems.
False.
Many companies that are not virtual use the principles of a virtual or ganization as:
A way to structure the work of distributed teams.
Why are employees today in the transportation and shipping industry required to know advanced
math?
They're called upon to do mathematical models of networks.
According to Fayol, orderliness refers to:
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,8/28/23, 10:59 AM BUS 1101 Final Exam
Environment, materials and policies.
The low cost of computers compared to phones puts them in the hands of more people around the
world.
False.
How did Netflix use social networking principles to improve efficiency?
Netflix improved algorithms that match movie lovers to titles they enjoy.
Centralization refers to decision-making by:
Management.
Sweden and New Zealand are high assertive countries.
False.
"The interests of one person should never take precedence over what is best for the company as a
whole" is an explanation of which of Fayol's principles of management:
Subordination of individual interest.
Virtual companies present special leadership challenges because:
It's essential for leaders to keep people informed of what they are supposed to be doing and what
other arms of the organization are doing.
Exit interviews are often conducted by:
Human resources representative.
Why should managers understand how visual perception may be biased?
Managers rely on their visual perception to form their opinions about people and objects around
them.
A difference between management and leadership can be defined in the following way:
Management is getting things done, and leadership is inspiring action taken by others. Believing
that women are more cooperative than men, or men are more assertive than women, are
examples of:
Stereotyping.
The GLOBE project describes a project that includes all EXCEPT:
Proposed and validated a theory of relationship between culture and government.
The principles of management are drawn from a number of academic fields, principally the fields
of:
Leadership, entrepreneurship, and strategy.
Focusing on some aspects of the environment and ignoring other elements is called:
Selective attention.
Company structures which are hierarchical and decisions are made only by top managers
represent:
High on power distance dimensions.
Organizational citizenship behaviors can be understood as:
Individual behaviors that are beneficial to the organization and not recognized by the formal
reward system.
Someone who works at Procter & Gamble who is responsible for the production, marketing, and
profitability of the Tide detergent product line is called a:
Line Manager.
Personality is a modest predictor of actual job performance, but a much better predictor of:
Citizenship behaviors.
Selective perception is particularly important during the:
Planning process.
Triple bottom line refers to the measurement of business performance along:
Social, economic and environmental dimensions.
Tactical planning is designed to develop:
Specific action steps to implement the strategic plan.
Allowing individuals to work on their own, with little supervision is called:
Empowerment.
The penetration of mobile phones is changing the way we do business because:
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, 8/28/23, 10:59 AM BUS 1101 Final Exam
People are more connected and able to share more information.
A way to test ideas in small steps is:
Experimentation.
The differe nce between group and team is:
A collection of people is a group and not necessarily a t eam.
A collection of people is a group and not necessarily a t eam.
False.
Creativity and passion can influence the or ganization's strategy .
True.
Human resources management alignment means:
To integrate decisions about people with decisions about the results of an or ganization.
A stakeholder group composed of the CEO and membe rs of the top management team is
considered an important stakeholder group for all of the following reasons EXCEPT :
Its power and influence in the organi zation.
Lateral thinking can generate completely new concepts and ideas, and brilliant improvement s to
existing systems.
True.
The supplies needed for nominal group technique includes all EXCEPT :
A computer.
Mission and vision development are analogous to which step in the principles of ma nagement
framework:
Planning.
Mission and vision both relate to an or ganization's purpose and are typically communicated
orally.
False.
Organiz ational design is used to match the form of the or ganization as closely as possible to the
vision of the organi zation.
False.
Strategy encourages actions that support the culture of the or ganization.
False.
Stakeholder analysis may also enable managers to identify other parties that might support we ll-
formulated strategies.
False.
According to the principles of visionary leadership, the essentials for successful revolution
include all EXCEPT :
Cultural systems.
Customers, employees, and investors are the stakeholders most often emphasized in the m ission
statements.
True.
Consciously creating an environment where passion is both encouraged and developed starts at
the top through the communication of mission and vision.
True.
The content of the mission and vision statements process is analogous to whic h step in the
principles of management framework:
Organiz ing.
Firms with clearly communicated, widely understood and collectively shared mis sion and vision
have been shown:
Perform better than those without them.
The monitoring step of the mission and vision statements development process is anal ogous to
which step of the principles of management framework?
Controlling.
The communication step of the mission and vision statements developme nt process is analogous
to which step in the principles of management framework:
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