Progression: Field Tech II – III Questions and Answers 100% Correct
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Progression: Field Tech II – III
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Progression: Field Tech II – III
Progression: Field Tech II – III Questions and Answers 100% CorrectProgression: Field Tech II – III Questions and Answers 100% CorrectProgression: Field Tech II – III Questions and Answers 100% CorrectProgression: Field Tech II – III Questions and Answers 100% Correct
Progression: Field Tech II – III Questions
and Answers 100% Correct
Which of the following is a method for controlling expectations? - ANSWER-Identify the source of emotional overload.
Which of the following best describes stereotyped thinking? - ANSWER-Presuming that all members of a group have certain characteristics.
The attribute of being "active" as a critical thinker means - ANSWER-You observe and take notes relevant to the issue.
What kind of reasoning is described as applying a general statement that you know to be true to a new situation? - ANSWER-Deductive.
It is essential to pay attention to warning signs of stress overload. Poor attitude is one of
the behaviors that may indicate that you are overstressed. What are the symptoms of poor attitude behavior? - ANSWER-A significant change in attitude with a noticeable movement toward negative, hostile, cynical, or paranoid thoughts
You are at a customer's home and you are asking the customer whether the problem is intermittent or constant. Which step are you using from the six-step troubleshooting process? - ANSWER-Identifying the problem.
Why should you take the time to take notes and accurately record data at each job location? - ANSWER-Notes and recorded data are tools that can help you accurately remember events at a site that can help you determine a plan of action or evaluate the decisions you made.
You are at a customer's home and you believe you have solved the problem. When you check to be sure the resolution did not introduce any new problems, which step are you using from the six-step troubleshooting process? - ANSWER-Verifying the solution.
To break the habit of a negative self-talk cycle - ANSWER-Tell yourself "not now" and move onto a positive thought whenever negative thoughts occur.
By taking control of the expectations you have, you are - ANSWER-More likely to improve your motivation and be a better problem solver.
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