RPB 102 EPIC WITH 100% CORRECT
ANSWERS
to add a new insurance to the system that dose not exist - answer select a generic coverage and
enter information from the card
when creating a new coverage record in the system you must choose the correct ( 2 answers) -
answer payer and plan
true or false a patient can have more then one guarantor account - answer TRUE
generic coverage - answer the payer is not built into the system and must be added by the front
end user manual by selecting Generic commercial
Encounter form number - answer visit specific ID (aids in manual charge entry work flow
POS payments are posted to the account - answer immediately
payment code examples - answer co payment , pre payment, guarantor payment
to run eligibility - answer select override query
in the foundation system what type of payments can be partially refunded using the POS refund
module - answer credit card and cash
, what type of payments can not be partially refunded its all or nothing - answer checks
Is it possible to refund payments collected at the front desk same day they are collected true or
false - answer true
who can refund a payment after a visit has occurred - answer billing staff
what is the purpose of the cash drawer in the system - answer to reconcile the physical money
you collected with the money you posted in the system
what must you do when the cash draw is out of balance - answer 1. attempt to balance the cash
draw by re counting and reentering the contents of your physical money
2.if still not balances contact your supervisor and a reason why the draw is not balanced
procedure count - answer number of procedure to be entered
procedure hash - answer numerical sum of all the procedure codes to be entered
True or False each charge entry batch contains only one charge entry session - answer False
each charge entry batch can contain an unlimited number of charge entry sessions 5-27
true or false each charge entry batch only contains information for one patients chargers -
answer False the batch can contain chargers for an unlimited number of different patients 5-27
true or false one charge ticket is the equivalent of one charge entry session - answer true 5-27
on the charge line what purpose does the diagnosis field serve - answer associates the chargers
with the appropriate diagnosis from the diagnosis table 5-27
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