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Business English 12th Edition by Mary Ellen Guffey - Test Bank
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,1. Which of the following statements is most accurate?a. Good communication skills can help you in the classroom, on the job, and in your personal life.
b. Communicating effectively is not related to job success.
c. Learning to communicate effectively cannot be taught because communication skills are inborn.
d. Effective communication skills are not as important as technical skills.
ANSWER: a
RATIONALE: Because communication skills can be taught and are more important than technical or hard skills,
learning good communication skills can help you succeed in the classroom and in your personal life.
Good communication skills will also help you get the job you desire, succeed in your current job, and
prepare you for a better position.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJE BENG.GUFF.17.1-1 - 1-1
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
DARDS:
TOPICS: Why Study Business English?
KEYWORDS: BLOOM'S: Comprehension
2. Which statement about today's workplace is most accurate?
a. The emphasis on writing has decreased as a result of new communication devices.
b. Written messages are seen by fewer audiences today than before.
c. Today's workers can expect to do less communicating than in the past.
d. Because of technological advances, messages are traveling farther than ever before.
ANSWER: d
RATIONALE: In today's workplace, communication skills are more important than ever, and the emphasis on writing
has increased drastically, making businesspeople exchange more written messages. In addition, due to
changes in technology, messages are traveling farther and reaching more audiences.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJE BENG.GUFF.17.1-1 - 1-1
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
DARDS:
TOPICS: Why Study Business English?
KEYWORDS: BLOOM'S: Comprehension
3. Why is it important to learn to identify the eight parts of speech?
a. Being able to identify the parts of speech will help you organize paragraphs effectively.
b. Identifying the parts of speech will help you punctuate sentences correctly and choose precise words for
clearer writing.
c. Being able to identify the eight parts of speech will ensure that you get promoted.
d. Recognizing the parts of speech will help you impress a potential employer in a job interview.
ANSWER: b
RATIONALE: Learning the parts of speech will help you punctuate sentences correctly and choose words for clear,
powerful writing because many words can function in more than one role.
POINTS: 1
Cengage Learning Testing, Powered by Cognero Page 1
,DIFFICULTY: Easy
LEARNING OBJE BENG.GUFF.17.1-1 - 1-1
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
DARDS:
TOPICS: Why Study Business English?
KEYWORDS: BLOOM'S: Comprehension
4. Names for persons, places, things, qualities, feelings, concepts, activities, and measures are ____.
a. pronouns
b. adjectives
c. nouns
d. adverbs
ANSWER: c
RATIONALE: As you probably have learned, nouns refer to a person, place, or thing. However, they also name
qualities, feelings, concepts, activities, and measures.
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJE BENG.GUFF.17.1-2 - 1-2
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.1.5 - DISC.BENG.GUFF.17.1.5
DARDS: United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
TOPICS: The Eight Parts of Speech
KEYWORDS: BLOOM'S: Knowledge
5. Sentences revolve around _____ because these words can function as subjects of verbs and also as objects of verbs.
a. nouns
b. verbs
c. adjectives
d. prepositions
ANSWER: a
RATIONALE: Nouns are important words in our language. Sentences revolve around nouns because these words can
function as subjects of verbs and also as objects of verbs.
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJE BENG.GUFF.17.1-2 - 1-2
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.1.5 - DISC.BENG.GUFF.17.1.5
DARDS: United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
TOPICS: The Eight Parts of Speech
KEYWORDS: BLOOM'S: Knowledge
6. Which sentence expresses nouns correctly?
a. Our supervisor ordered new Dell computers for all sales representatives.
b. Melinda graduated from High School in Chicago, but attended College in Arizona.
c. The President of the Company will attend the Conference in Reno on Thursday.
ANSWER: a
Cengage Learning Testing, Powered by Cognero Page 2
, RATIONALE: Nouns can be proper or common. Proper nouns name specific people, places, and things (Dell,
Melinda, Chicago, Arizona, Reno, and Thursday). As a result, they are capitalized. Common nouns
(supervisor, computers, sales representatives, high school, college, president, company, and
conference), however, identify general terms and are not capitalized.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJE BENG.GUFF.17.1-2 - 1-2
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.1.5 - DISC.BENG.GUFF.17.1.5
DARDS: United States - BUSPROG.BENG.GUFF.17.1.6 - DISC.BENG.GUFF.17.1.6
United States - BUSPROG.BENG.GUFF.17.6.6 - DISC.BENG.GUFF.17.6.6
United States - BUSPROG.BENG.GUFF.17.6.7 - DISC.BENG.GUFF.17.6.7
TOPICS: The Eight Parts of Speech
KEYWORDS: BLOOM'S: Application
7. Pronouns are used to ____.
a. replace nouns
b. add length to written messages
c. describe nouns
d. connect words or groups of words
ANSWER: a
RATIONALE: As noun substitutes, pronouns provide variety and efficiency to your writing. They may also function
as subjects of verbs or objects of verbs. They can even show possession or act as connectors.
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJE BENG.GUFF.17.1-2 - 1-2
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.1.5 - DISC.BENG.GUFF.17.1.5
DARDS: United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
TOPICS: The Eight Parts of Speech
KEYWORDS: BLOOM'S: Knowledge
8. They, which, ours, and us are examples of ____.
a. nouns
b. adjectives
c. adverbs
d. pronouns
ANSWER: d
RATIONALE: Pronouns may function as subjects of verbs (I, we, they), as objects of verbs (me, us, them), or as
connectors (that, which, who). They may also show possession (mine, ours, hers, theirs).
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJE BENG.GUFF.17.1-2 - 1-2
CTIVES:
NATIONAL STAN United States - BUSPROG.BENG.GUFF.17.1.5 - DISC.BENG.GUFF.17.1.5
DARDS: United States - BUSPROG.BENG.GUFF.17.6.4 - DISC.BENG.GUFF.17.6.4
TOPICS: The Eight Parts of Speech
KEYWORDS: BLOOM'S: Knowledge
Cengage Learning Testing, Powered by Cognero Page 3
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