,Chapter 01 - Human Resource Management: Gaining a Competitive Advantage
Chapter 01
Human Resource Management: Gaining a Competitive Advantage
True / False Questions
1. Companies have historically looked at HRM as a means to contribute to profitability, quality, and other
business goals through enhancing and supporting business operations.
FALSE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-02 What Responsibilities and Roles Do HR Departments Perform?
2. The human resource department is most likely to collaborate with other company functions on
outplacement, labour law compliance, testing, and unemployment compensation.
FALSE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-02 What Responsibilities and Roles Do HR Departments Perform?
3. The three product lines of HR include a) administrative services and transactions, B) financial services,
and c) strategic partners.
FALSE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-02 What Responsibilities and Roles Do HR Departments Perform?
1
,Chapter 01 - Human Resource Management: Gaining a Competitive Advantage
4. Competitiveness is a company's ability to maintain and gain market share in its industry.
TRUE
Bloom's: Knowledge
Difficulty: Moderate
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-01 Introduction
5. The amount of time that the HRM function devotes to administrative tasks is decreasing, and its roles
as a strategic business partner, change agent, and employee advocate are increasing.
TRUE
Bloom's: Knowledge
Difficulty: Moderate
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-04 Evolution of the HRM Function
6. Evidence-based HR provides managers with data to make decisions, instead of just relying on
intuition.
TRUE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-04 Evolution of the HRM Function
7. Stakeholders of a company are shareholders, the community, customers, employees, and all of the other
parties that have an interest in seeing that the company succeeds.
TRUE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-04 Evolution of the HRM Function
2
, Chapter 01 - Human Resource Management: Gaining a Competitive Advantage
8. A university degree is held by the vast majority of HRM professionals, many of whom also have
completed postgraduate work.
TRUE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-01 Discuss the roles and activities of a company's human resource management function and the competencies HR
professionals need today.
Topic: 01-05 The HRM Profession
9. Companies are now more and more interested in using intangible assets and human capital as a way to
gain an advantage over competitors.
TRUE
Bloom's: Knowledge
Difficulty: Moderate
Learning Objective: 01-02 Discuss the implications of changes in the economy, the makeup of the labour force, environmental issues, and ethics
for company sustainability.
Topic: 01-06 Competitive Challenges Influencing Human Resource Management
10. The psychological contract describes what an employee expects to contribute and what the company
will provide to the employee in return for these contributions.
TRUE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-02 Discuss the implications of changes in the economy, the makeup of the labour force, environmental issues, and ethics
for company sustainability.
Topic: 01-07 The Sustainability Challenge
11. The use of alternative work arrangements, which include independent contractors, on-call workers,
temporary workers, and contract company workers, is shrinking.
FALSE
Bloom's: Knowledge
Difficulty: Easy
Learning Objective: 01-02 Discuss the implications of changes in the economy, the makeup of the labour force, environmental issues, and ethics
for company sustainability.
3
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