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ORGB 3 Student Edition 3rd Edition by Debra L. Nelson - Test Bank
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,CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITYMULTIPLE CHOICE
1. The description of an organization as more like a snake pit, with daily conflict, distress, and struggle,
would come from which level within the organization?
a. group level
b. organizational level
c. individual level
d. department level
ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: Synthesis & Evaluation
2. The snake pit metaphor of organization behavior conveys the:
a. dark side of organizations
b. the dark side of human behavior
c. the dark side of competition
d. the dark side of the globalization of markets
ANS: B PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: Synthesis & Evaluation
3. The study of individual behavior and group dynamics in organizational settings describes the content
of study in:
a. organization theory
b. organization design
c. organizational behavior
d. organizational development
ANS: C PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Human Behavior in Organizations MSC: Knowledge & Comprehension
4. The description of an organization as clockworks, in which human behavior is logical and rational,
would come from which level within the organization?
a. individual level
b. group or department level
c. organizational level
d. internal level
ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: Synthesis & Evaluation
5. The study of organizational behavior is concerned with:
a. psychosocial, interpersonal, and organizational structure
b. psychosocial, interpersonal, and work design
c. interpersonal, group dynamics in organizations, and work design
d. psychosocial, interpersonal, and group dynamics in organizations
ANS: D PTS: 1 DIF: Easy REF: p. 4
, OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics | Individual Dynamics
TOP: Human Behavior in Organizations MSC: Knowledge & Comprehension
6. Which organizational variable(s) is (are) important to the study of group dynamics?
a. organization structure
b. the design of work
c. job task
d. hierarchy of authority
ANS: B PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Human Behavior in Organizations MSC: Knowledge & Comprehension
7. An internal perspective of human behavior tends to explain a person's actions in terms of:
a. job demands
b. personal value system
c. task design
d. organization communication channels
ANS: B PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Understanding Human Behavior MSC: Knowledge & Comprehension
8. All of the following are internal behavioral processes except:
a. cognition
b. perceiving
c. judging
d. leading
ANS: D PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Understanding Human Behavior MSC: analysis
9. The internal or external perspectives offer:
a. complementary explanations for human behavior
b. similar explanations for human behavior
c. conflicting explanations for human behavior
d. alternative explanations for human behavior
ANS: D PTS: 1 DIF: Hard REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Understanding Human Behavior MSC: Synthesis & Evaluation
10. When a manager states, "Mary is an outstanding employee because she has a high need for
achievement," the manager is using which explanation for Mary's behavior?
a. internal
b. external
c. interactive
d. cultural
ANS: A PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Analytic | Individual Dynamics
TOP: Understanding Human Behavior MSC: Application
, 11. When Mary's manager states, "Mary is an outstanding employee because she is paid extremely well,"
the manager is using which perspective for Mary's behavior?
a. internal
b. external
c. interactive
d. cultural
ANS: B PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Analytic | Individual Dynamics
TOP: Understanding Human Behavior MSC: Application
12. Kurt Lewin may have best captured alternative explanations for human behavior when he stated
behavior is a function of:
a. the individual personality and preferences for leadership style
b. the consequences of compliant and deviant behavior within social groups
c. culture and the systemic properties of the organization
d. the person and the environment
ANS: D PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Understanding Human Behavior MSC: Knowledge & Comprehension
13. The science of human behavior and individual differences is:
a. anthropology
b. sociology
c. engineering
d. psychology
ANS: D PTS: 1 DIF: Easy REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Interdisciplinary Influences MSC: Knowledge & Comprehension
14. When Black & Decker placed a special emphasis on human productivity and efficiency through the
application of organizational goal setting and differential piece rate systems, they were borrowing
ideas from the discipline of:
a. psychology
b. anthropology
c. sociology
d. engineering
ANS: D PTS: 1 DIF: Moderate REF: p. 4-5
OBJ: 1 NAT: AACSB Analytic | Creation of Value
TOP: Interdisciplinary Influences MSC: Application
15. Research focusing on the variety of roles within a society or culture highlights which disciplines
contribution to organizational behavior?
a. psychology
b. sociology
c. anthropology
d. medicine
ANS: B PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Interdisciplinary Influences MSC: Application
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