Exam (elaborations)
WGU C720 Philosophers of Quality Management EXAM| 15 questions with 100% correct answers
- Institution
- Havard School
Who used the phrase "do it right the first time?" Crosby Whose focus was on the customer's perception of quality? Juran Who used Robust Design and Parabolic Quality Loss Function? Taguchi Who wrote a book in 1979 called "Quality is Free" and concept of zero defects as a meas...
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