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Test Bank For Management Information Systems Managing the Digital Firm Canadian 7th Edition Laudon

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Chapter 2 How Businesses Use Information Systems 1) Enrolling employees in benefits plans is a business process handled by the finance and accounting function. Answer: FALSE Diff: 2 Page Ref: 33 AACSB: Use of information technology CASE: Knowledge Objective: 2.1 2) Operational management i...

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  • September 27, 2023
  • 501
  • 2022/2023
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, TEST ITEM FILE
James Clark
University of Lethbridge




Management
Information Systems
Seventh Canadian Edition


Kenneth C. Laudon
New York University


Jane P. Laudon
Azimuth Information Systems

Mary Elizabeth Brabston
I. H. Asper School of Business, University of Manitoba




Toronto

ISBN: 978-0-1337-4144-5

Copyright © 2015 Pearson Canada Inc. All rights reserved.
This work is protected by Canadian copyright laws and is provided solely for the use of instructors
in teaching their courses and assessing student learning. Dissemination or sale of any part of this work (including on
the Internet) will destroy the integrity of the work and is not permitted. The copyright
holder grants permission to instructors who have adopted Management Information Systems, Seventh Canadian
Edition by Laudon and Brabston to post this material online only if the use of
the website is restricted by access codes to students in the instructor’s class that is using the textbook
and provided the reproduced material bears this copyright notice.

, Contents
Chapter 1 Information Systems in Business Today 1

Chapter 2 How Businesses Use Information Systems 32

Chapter 3 Information Systems, Organizations, and Strategy 64

Chapter 4 Social, Ethical, and Legal Issues in the Digital Firm 96

Chapter 5 IT Infrastructure and Emerging Technologies 125

Chapter 6 Databases and Information Management 158

Chapter 7 Telecommunications, the Internet, and Wireless Technology 190

Chapter 8 Securing Information Systems 223

Chapter 9 Enterprise Applications to Manage Supply Chains and Respond to Customers 256

Chapter 10 E-Commerce: Digital Markets and Digital Goods 289

Chapter 11 Managing Knowledge 322

Chapter 12 Enhancing Decision Making 355

Chapter 13 Developing Information Systems 388

Chapter 14 Project Management, Business Value, and Managing Change 422

Chapter 15 Managing Global Systems 456




Copyright © 2015 Pearson Canada Inc.
ii

, Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition


Chapter 1 Information Systems in Business Today
1) Internet advertising is growing at approximately 10 percent a year.
Answer: TRUE
Diff: 3 Page Ref: 5
AACSB: Reflective thinking skills
CASE: Knowledge
Objective: 1.1

2) Developing a new product, fulfilling an order, and hiring a new employee are examples of
business processes.
Answer: TRUE
Diff: 1 Page Ref: 9
AACSB: Reflective thinking skills
CASE: Knowledge
Objective: 1.1

3) A fully digital firm produces only digital goods or services.
Answer: FALSE
Diff: 2 Page Ref: 9
AACSB: Reflective thinking skills
CASE: Knowledge
Objective: 1.1

4) A business model describes how a company produces, delivers, and sells a product or
service to create wealth.
Answer: TRUE
Diff: 1 Page Ref: 11
AACSB: Reflective thinking skills
CASE: Knowledge
Objective: 1.1

5) Information technology (IT) consists of all the hardware that a firm needs to use in order to
achieve its business objectives, whereas information systems consist of all the software and
business processes needed.
Answer: FALSE
Diff: 2 Page Ref: 12
AACSB: Use of information technology
CASE: Knowledge
Copyright © 2015 Pearson Canada Inc.
1

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