Test Bank For Managing Operations Across the Supply Chain 2nd Edition By Swink
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Course
Managing Operations - TEST BANK
Institution
Managing Operations - TEST BANK
Chapter 03
Managing Processes and Capacity
Multiple Choice Questions
1. Process thinking causes managers to address critical process elements, including:
A. Activities.
B. Inputs and outputs.
C. Flows, structure, resources, and metrics.
D. All of these.
2. Which...
test bank for managing operations acros the supply
test bank for managing operations
complete test bank with answers
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Managing Operations - TEST BANK
Managing Operations - TEST BANK
Managing Operations - TEST BANK
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, Chapter 01
Introduction to Managing Operations Across the Supply Chain
Multiple Choice Questions
1. Which of the following is NOT one of the processes included in operations
management?
A. Desig
n
B. Financ
e
C. Produc
e
D. Deliv
er
2. A supply chain is a global network of organizations and activities involved in:
A. Producing, buying, servicing, and disposing of goods and
services.
B. Designing, transforming, consuming, and disposing of goods and
services.
C. Financing, producing, and marketing of goods and
services.
D. Designing, financing, selling, and disposing of goods and
services.
,3. Operations managers answer questions of what, how, when, where, and who by
defining both the ___________ and _____________ aspects of the operations
management system.
A. Financing and
capacity
B. Marketing and
delivery
C. Structural and
infrastructural
D. Production and
accounting
A. Workforce, capacity, and
facilities.
B. Workforce, production planning, and materials
controls.
C. Capacity, facilities, and
technology.
D. Materials controls, supply chain, and value
definition.
5. Joe Jones was asked to undertake a project to determine the resources and capacity
his firm would need in the next three to 10 years. These types of decisions are
considered to be:
A. Infrastructural aspects of operations
management.
B. Positional aspects of operations
management.
C. Assessment aspects of operations
management.
D. Structural aspects of operations
management.
, 6. Physical goods can be differentiated from services in the operations management
process by:
A. Longer lead times and they can be
inventoried.
B. More capital intensive and short lead
times.
C. More labor intensive and longer lead
times.
D. More expensive and easier to
control.
7. Which of the following functions would NOT have to think about "processes"?
A. Logistics
management
B. Production
management
C. Supply
management
D. Accounti
ng
E. All of these have to think about
"processes."
8. Which of the following statements about operations management processes is NOT
true?
A. Inputs to operations management processes can be materials, people, and/or
information.
B. Outputs of operations management processes are always
tangible goods.
C. Operations management processes involve transformation of inputs into
valuable outputs.
D. Design of operations processes should reflect what
customers want.
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