Dell Client Foundations Study Guide (2023/2024) Rated A+
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Course
Dell Client Foundations
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Dell Client Foundations
Dell Client Foundations Study Guide (2023/2024) Rated A+
Choose all that apply: The BIOS Recovery 2 does not support recovery from Select the correct responses and click submit. Encrypted Hard Drive Hard Disk Drive with password set
Choose all that apply: Identify Dell's product portfolios. Table...
Dell Cli ent Foundations Study Guide (2023/2024) Rated A+ Choose all that apply: The BIOS Recovery 2 does not support recovery from Select the correct responses and click submit. ✔✔Encrypted Hard Drive Hard Disk Drive with password set Choose all that apply: Identify Dell's product portfolios. ✔✔Tablets 2-in-1 PCs Laptops Chrome Desktops and All -in-Ones Which key is used to access the one time boot menu while restarting the computer? ✔✔F12 When to use RTC Reset? ✔✔To recover from N o POST/No Boot If the system is not booting into the operating system, how can you check if the hard drive is detected? ✔✔Go to BIOS When would you run the RMA Shim tool on a Chromebook? ✔✔In the event of system board replacement Choose all that apply: When encountered with a no POST situation, what must technicians do prior to replacing the suspected failed part? ✔✔Reseat parts and cables. Re-run diagnostic sequences with removal of individual parts to isolate issue. Capture the fault exhibited by run ning Diagnostics indicators, check for Error Codes and check BIOS settings. T/F: Dell desktop portfolios include OptiPlex, Inspiron, Vostro, Precision, XPS, and All -in-One. ✔✔True If recovery image from both system's primary hard drive and external USB k ey is present, which image will the BIOS Recovery 2 tool select? ✔✔Recovery image from the external USB key How will the Dell Command Utility Update help Customers? ✔✔Dell Command Utility Update will check online for the latest BIOS, driver, Firmware and Dell Application updates for a system and also helps to download and install the updates. T/F: M.2 is a data transfer protocol while NVMe is the form factor. ✔✔False If ePSA passes the hard drive test and still the system does not load the operating system, what could the issue be? ✔✔Corrupt or missing operating system Choose all that apply: Select all the ste ps involved in unpacking parts. ✔✔If the part has visible damage, do not use the part. Contact Dell technical support to dispatch another part. Return the part with a description of the damage. Place the box on a secure surface and break the tamper proof seal with a safe tool. Carefully open the package top or lid.
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