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IOP3702 EXAM PACK 2023
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IOP3702 EXAM PACK 2023QUESTIONS
AND ANSWERS
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IOP3702
EXAM PACK
Revision PACK
Questions. Answers
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CHAPTER 1 IOP3702 EXAM PREPARATION
QUESTION 3
The mission of the Health Professions Council of South Africa (HPCSA) is to
protect the public and to guide professionals. However, human resource
management (HRM) and industrial and organisational psychology (IOP) differ
in many ways. Discuss these statements in terms of the following headings:
Description of the type of work. (2)
Description of the roles. (2)
Description of the responsibilities. (2)
Description of the main focus in the organisation. (2)
Qualification and registration categories and requirements (HRM and all
the categories of IOP) (4)
Overlap between these two fields. (3)
Learning unit 1 in the Module online (MO) document (Chapter 5 in the text
book)
Description of the type of work, roles and responsibilities is discussed in the
following table:
IO Psychology HR
Type of work Scientific study of people Distinctive approach to
within their work environment employment management –
– including application of competitive advantage through
psychological principles, strategic development of highly
theory and research. committed and capable workforce
Distinctive – personnel techniques. Workplace
level – interaction between staff
and supervisors.
Roles 1. To conduct research – Management of human and social
increase knowledge and capital – employment relationship.
understanding of human
behaviour. 2. To apply
knowledge to improve work
behaviour, work environment
and psychological conditions
of workers
Responsibilities Scientific observation Attraction, screening, selection,
(investigation, retention, utilisation, motivation,
research) training, development, appraisal,
Evaluation rewarding and discipline.
(assessment,
evaluation or
appraisal,
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measurement,
problemidentification)
Optimal utilisation
(selection, placement,
management,
development,
retention), and
Influencing (changing,
training, developing,
motivating) of normal
and, to a lesser
degree, deviant
behaviour in
interaction with the
environment (physical,
psychological, social
and organisational),
as manifested in the
world of work
Description of the main focus in the organisation is as follows:
IOP = the focus of an Industrial and Organisational Psychologist is on people,
behaviour, scientific research and well-being.
HR = the focus of a Human Resource practitioner is on the organisation in terms of
planning, strategies, policies, vision, mission and the overall performance of the
organisation.
Qualification and registration categories:
Industrial psychologist requires registration at the HPCSA, a master’s degree
and a formal one (1) year internship.
Psychometrist requires registration at the HPCSA, an honours degree and a
formal 6 month internship and at least 70% for board exam.
HR practitioner only needs the relevant HR diploma or degree (3 years).
Overlap between these two fields:
Both influence the effective functioning of the organisation
Involved in staffing of organisation – recruitment, selection, placing,
evaluation and development
Workplace matters – dispute resolution, negotiations, conflict resolution, skills
plan and training needs/reports, studying legislation
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