ITA-Full Exam Questions & Answers 2023/2024
Business intelligence would be useful for analyzing and decision-making in which of the following situations?
A) deciding what marketing techniques are most successful with high-value customers
B) identifying the most efficient methods for pack...
ITA-Full Exam Questions & Answers 2023/2024
Business intelligence would be useful for analyzing and decision-making in which of the following situations?
A) deciding what marketing techniques are most successful with high-value customers
B) identifying the most efficient methods for packing and delivering finished products to destinations
C) forecasting the effect on sales given projected future variations in weather and other environmental variables
D) all of the above - ANSWER-D
Which of the following traditional solutions enables manufacturers to deal with uncertainties in the supply chain? A) safety stock
B) continuous replenishment
C) just-in-time strategies
D) demand planning - ANSWER-A
In object-oriented development: A) the class is used as the basic unit of systems analysis and design. B) an object is a collection of data that is acted on by external processes. C) processing logic resides within objects. D) a strict, step-by-step development process is essential. E) data and processes are separated. - ANSWER-C A device that converts digital signals into analog form (and vice versa) so that computers can transmit data over analog networks is called A.Modem B.Antenna C.File transfer protocol D. Hotspot - ANSWER-A
''Who needs what information, where, when, and how" is the most basic description of: A. Systems development processes. B. Information requirements. C. A feasibility study D. Total quality management. - ANSWER-B
Marketing modules in CRM systems would provide tools for
A) assigning and managing customer service requests.
B) capturing prospect and customer data. C) identifying profitable and unprofitable customers.
D) managing sales prospect and contact information. - ANSWER-C
All of the following are advantages of online retail except:
A) lower supply chain costs.
B) lower cost of distribution.
C) ability to change prices.
D) faster delivery of goods. - ANSWER-D
Which of the following is a question that a pivot table could help management answer? A. How many customers come from each region? B. Does the source of the customer make a difference in addition to the region? C. Where do our customers come from? D. All of these. - ANSWER-D
Which of the following is the most widely used project management software today? A) Vertabase B) IBM Project Guide C) Microsoft Project D) Microsoft Excel E) Zoho Projects - ANSWER-C
In order, which are the value-adding steps in the knowledge business value chain?
A) acquire, store, disseminate, apply, feedback
B) data and information acquisition, acquire, store, disseminate, apply
C) acquire, disseminate, apply, feedback, management and organizational activities
D) data and information acquisition, store, disseminate, feedback, apply - ANSWER-B
Agency and other coordination cost___as the fim moves from local option systems toward regional and global systems However, transacton costs of participating in globel markets probably___ as firms develop
giobal systeme. A sensible strategy is to reduce agency costs by developing only a few core global systems that are vital for global operations, leaving other systems in the hands of regionol and local units. A.Increase/ decrease B.Decrease/ increase C.Increase increase D.Decrease/decreese - ANSWER-A
Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance best describes ________ applications. A) operational CRM B) analytical CRM
C) operational SCM
D) analytical SFA - ANSWER-B
In which strategy are fims stateless and truly globally managed? A.Multinational. B.Universal. C.Franchiser. D.Transnational. - ANSWER-D
Which of the following is not a community provider? A) LinkedIn. B) Facebook. C) Priceline.
D) Pinterest. - ANSWER-C
A well-designed ESS will allow management to
A) have greater span of control.
B) assign lower levels of management greater control.
C) reduce their need to review lower levels of operation.
D) all of the above - ANSWER-D.
The business value of an effective supply chain management system includes all of the following except
A) faster time to market.
B) cost reduction.
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