Ram Exam 2023 Scored 100%
What type of question gets the facts when qualifying a customer and determining their needs?
Specific
The Ram Body Builder's Guide provides a ________________ section that includes towing charts with payload and towing specifications.
Technical Information
The FCA P...
Ram Exam 2023 Scored 100%
What type of question gets the facts when qualifying a customer and determining
their needs?
Specific
The Ram Body Builder's Guide provides a ________________ section that
includes towing charts with payload and towing specifications.
Technical Information
The FCA Performance Institute Learning Center features _______________ ,
which provides excellent towing information.
Video Central
One thing that often surprises first-time truck buyers is that towing and payload
weights ___________ each other.
affect
Qualifying customers is a key step in the _________ process.
sales
The total weight of a vehicle with cargo, driver and passengers, fuel, fluids and all
standard and optional equipment is called __________.
Gross Vehicle Weight (GVW)
On the Ram Brand website, the Augmented Reality tool slides to show the vehicle
and the vehicle equipped with an available ___________.
upfit package
Which of the following is included in a vehicle's Curb Weight?
All fluids, standard equipment and factory-installed options
A gooseneck trailer is classified as a ____________ trailer.
Class V
The __________ type of hitch applies leverage between the tow vehicle and
trailer, sharing tongue weight among all wheels of the vehicle and trailer.
weight-distributing
For the vehicle you've selected, which of the following statements is true if the
Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross
Combination Weight Rating (GCWR)?
It's overloaded, and a more capable model should be selected
The __________ type of hitch allows the ball platform to be removed.
receiver
Body and equipment upfits that move or require additional power to operate a lift
bucket require _____________.
Power Take Off capability
The Federal Motor Vehicle Safety Standard certification label appears on the
___________________.
inside door frame
For questions about ordering Ram ProMaster and ProMaster City, consult your
_________________.
Small Business Sales Specialist or Ram Area Manager
Approximately what percent of all chassis cab are enhanced by a platform/utility,
dump body or service body upfit?
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