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McDonald's Crew Trainer Test Questions With Complete Solutions $10.49   Add to cart

Exam (elaborations)

McDonald's Crew Trainer Test Questions With Complete Solutions

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  • Course
  • McDonalds
  • Institution
  • McDonalds

What is the four step training program? correct answer: Prepare Present Try out Follow up What four hats does a crew trainer wear? correct answer: Role Model Coach Teacher Expert How soon after being ordered should you drop 4:1 meat? correct answer: Drop as soon as it is ordered ...

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  • July 21, 2023
  • 11
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
  • McDonalds
  • McDonalds
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McDonald's Crew Trainer Test Questions
With Complete Solutions
What is the four step training program? correct answer: Prepare
Present
Try out
Follow up

What four hats does a crew trainer wear? correct answer: Role
Model
Coach
Teacher
Expert

How soon after being ordered should you drop 4:1 meat? correct
answer: Drop as soon as it is ordered

How soon after being asked should you drop any kind of
product? correct answer: As soon as you are asked

How often should you wash your hands? correct answer: At
least once every hour, or as often as needed

What does QSC&V stand for? correct answer: Quality
Service
Cleanliness
Value

, What is Mcdolads brand promise? correct answer: Provide
simple, easy enjoyment by creating a food experience that is
effortless, delightful, and differentiates McDonald's in a way
that people will love

What two factors determine whether a new crew member will
deliver the McDonald's brand promise? correct answer: *crew
need to feel good about themselves and working at McDonald's

*The need to be able to delilver outstanding QSC&V

What do quests expect for each part of QSC&V? correct answer:
QUALITY: hot and fresh food
SERVICE: fast, accurate, and friendly service
CLEANLINESS: a clean reasturanr with neat and clean
managers and crew
VALUE: giving the customer thier money's worth - quality food
at an affordable price, served with a smile, in an inviting
atmosphere

Why is it critical to deliver the brand promise? correct answer:
Customers leave with a smile, come back more frequently, and
they tell thier frineds

How fasts should guests receive their order? correct answer:
Within 90 seconds, for a total experience time of 3 minutes 30
seconds

How long is the hold time for French fries after being cooked?
correct answer: 7 minutes

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