100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Crew Trainer Final Questions With Complete Solutions $10.49   Add to cart

Exam (elaborations)

Crew Trainer Final Questions With Complete Solutions

 839 views  0 purchase
  • Course
  • McDonalds
  • Institution
  • McDonalds

What's the duty of a crew trainer? correct answer: To train incoming crew as well as help the floor manager and improve communication between crew and management What are the 4 hats a crew trainer wear? correct answer: 1.Role Model 2.Coach 3.Teacher 4.Expert What does QSC&V stand for? co...

[Show more]

Preview 2 out of 8  pages

  • July 21, 2023
  • 8
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
  • McDonalds
  • McDonalds
avatar-seller
Classroom
Crew Trainer Final Questions With
Complete Solutions
What's the duty of a crew trainer? correct answer: To train
incoming crew as well as help the floor manager and improve
communication between crew and management

What are the 4 hats a crew trainer wear? correct answer: 1.Role
Model
2.Coach
3.Teacher
4.Expert

What does QSC&V stand for? correct answer: Quality Service
Cleanliness Value

How does a crew trainer be a role model for crew correct
answer: By being an expert

What is the complete uniform for a crew trainer? correct answer:
Hat, Shirt, Black pants, Name Tag, Belt, Non-slip shoes, and
Black Socks

What percentage of the fundamental on the rediness checklist
must a trainee be to be promoted? correct answer: 90%

What area must a trainee be able to help out in the store to be
promoted? correct answer: All areas

, What are 2 types of feedback to give crew? correct answer:
Constructive and Appreciative

What are the 4 steps of training? correct answer: 1.Prepare
2.Present
3.Try Out
4.Follow Up

What are the 4 different hats a crew trainer wears? correct
answer: 1.Role Model
2.Coach
3.Teacher
4.Expert

Name 2 things a crew trainer can do to improve QUALITY on
their shift? correct answer: Be prepared and be a good coach

Name 2 things a crew trainer can do to improve SERVICE on
their shift? correct answer: Customer first mentality and always
smile

Name 2 things a crew trainer can do to improve
CLEANLINESS on their shift? correct answer: Pick up as you
go and help managers keep areas clean

Why is it important to deliver QSCV to customer? correct
answer: To ensure that the customer comes back, customers are
top priority and they expect fast and accurate service

McDonald's time standard for Front Counter and Drive Thru?
correct answer: 90 Seconds

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Classroom. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $10.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

79373 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$10.49
  • (0)
  Add to cart