Exam (elaborations)
IFSTA 7th Edition: Chapter 2 Communications study guide. | Questions and Answers(A+ Solution guide)
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Which is a guideline to follow when answering non emergency calls? - Identify yourself and your department, station, or unit. If you cannot answer a caller's question when handling a non emergency call, you should: - Refer them to someone who can answer the question. What should you do if someo...
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