Exam (elaborations)
Mortuary Administration (Exam 1) Graded A+
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Mortuary Administration (Exam 1) Graded A+ Notification of Death *"First Call" *98% by telephone *2% in person *Importance of telephone etiquette Answering Phone *Salutation should be -Name of funeral home "Wright Funeral Home, Tim Wright speaking, may I help you?" *Avoid using "good morning", "go...
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