Medical Administrative Assistant-Scheduling NHA Questions 2023.
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Medical Administrative Assistant-Scheduling NHA Questions 2023.What are the three advantages of computer scheduling? - ANSWER Computer systems have the capacity to display available times, as well as length and type of appointment required a day or time preferences. Computer systems also can track ...
medical administrative assistant scheduling nha questions 2023
what are the three advantages of computer scheduling computer systems have the capacity to display available times
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Medical Administrative Assistant-
Scheduling NHA Questions 2023.
What are the three advantages of computer scheduling? - ANSWER Computer systems
have the capacity to display available times, as well as length and type of appointment
required a day or time preferences. Computer systems also can track future
appointments.
When are patients scheduled in wave booking? - ANSWER At the same time each
hour.
How are patients scheduled in cluster or categorization booking? - ANSWER By type of
appointment.
When Scheduling appointments, what factors need to be taken into account? -
ANSWER The needs of the patient, the habits and preferences of the provider, and the
capacity of the facility.
True or False: Medical practices never charge for no-shows. - ANSWER FALSE
Why is automated call routing a good strategy for preventing no-shows? - ANSWER
Automated call routing can give the patient the option to confirm or cancel the
appointment. In addition, the system can be programmed to repeat the call until the
patient responds.
A patient was scheduled for an appointment, but the doctor was called away due to an
emergency. How should the medical administrative assistant handle the situation? -
ANSWER Try to reach the patient and let him or her know what happened. Offer
alternatives for rescheduling.
Why is it important to document no-shows? - ANSWER By documenting no-shows, you
provide the provider with info about a patient that may warrant further action. If legal
action is ever taken, the documentation can be used as evidence of patient's actions.
Why is it important to get preauthorization if the patient's insurance requires you to do
so? - ANSWER Preauthorization is a formal approval from the insurance company that
it will cover the test or procedure. If the insurance company requires this and it is not
done, the patient runs the risk of having to pay the full amount.
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