Summary
Samenvatting Human Resource Management
- Course
- Institution
- Book
Samenvatting op basis van boek + slides + notities --> volledig met uitgeschreven tekst! Vak gegeven door Prof. Dr. Bart Wille 15/20 gehaald
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
1 review
By: schollaerteveline • 2 months ago
Seller
Followbovanhecke
Reviews received
Content preview
Human Resource Management1. INTRODUCTIE TOT HUMAN RESOURCE MANAGEMENT ..................................................................... 1
1.1. INLEIDING .......................................................................................................................................... 1
1.2. HISTORISCHE SCHETS............................................................................................................................. 1
1.2.1. Voor de industriële revolutie ....................................................................................................... 1
1.2.2. De industriële revolutie ............................................................................................................... 1
1.2.3. Welzijnsafdelingen, scientific management, human relations en industrial psychologie ................ 2
1.2.4. Eerste en Tweede Wereldoorlog: definitieve ontwikkeling van het personeelsbeleid ...................... 2
1.2.5. Personeelsbeleid 1945 – 1970..................................................................................................... 3
1.2.6. Van personeelsbeleid naar (strategisch) Human Resource Management ...................................... 3
1.2.7. Human Capital Management (HCM) en het meten van de toegevoegde waarde van HRM ............ 4
1.3. EEN DEFINITIE VAN HRM ...................................................................................................................... 4
1.4. DE ROLLEN VAN HR-MANAGERS...............................................................................................................5
1.5. OVERZICHT VAN HRM-MODELLEN .......................................................................................................... 6
1.5.1. Michiganmodel .......................................................................................................................... 6
1.5.2. Harvardmodel ............................................................................................................................ 6
1.5.3. ‘Europees’ contextueel model van HRM ...................................................................................... 7
1.6. HET TOENEMENDE BELANG VAN METEN: HR-ANALYTICS ................................................................................ 8
1.7. KRITISCHE BESCHOUWINGEN .................................................................................................................. 9
1.8. WETENSCHAPPELIJK BEWIJSMATERIAAL ..................................................................................................... 9
1.9. TRENDS ........................................................................................................................................... 10
1.9.1. Evidence-based HRM ................................................................................................................ 10
1.9.2. Big data en e-HRM ....................................................................................................................11
1.9.3. HR-outsourcing .........................................................................................................................11
1.9.4. Talentmanagement ...................................................................................................................11
1.9.5. Duurzaam HRM ........................................................................................................................11
1.10. OVERZICHT VAN HRM-TIJDSCHRIFTEN ..................................................................................................... 11
2. JOB- EN COMPETENTIEMODELING ............................................................................................... 12
2.1. INLEIDING ........................................................................................................................................ 12
2.2. BOUWSTENEN ................................................................................................................................... 12
2.2.1. Descriptoren ............................................................................................................................ 12
2.2.2. Informatiebronnen ................................................................................................................... 12
2.2.3. Methodes van informatieverzameling ........................................................................................13
2.2.4. Analyse-eenheden .................................................................................................................... 14
2.2.5. Conclusie ................................................................................................................................. 14
2.3. NADRUK OP TAKEN EN/OF EIGEN: FUNCTIEBESCHRIJVING EN -ANALYSE ............................................................. 14
2.3.1. Functional job analysis (FJA) ..................................................................................................... 15
2.3.2. Taakvragenlijst......................................................................................................................... 15
2.3.3. Job element method (JEM) ....................................................................................................... 16
2.3.4. Narratieve taak- en functiebeschrijving ..................................................................................... 16
2.3.5. Kritische-incidententechniek ..................................................................................................... 16
2.3.6. Persoonlijkheidsgebaseerde methodes ....................................................................................... 17
2.3.7. Occupational Information Network (O*NET) .............................................................................. 17
2.4. NADRUK OP (STRATEGISCHE) COMPETENTIES: COMPETENTIEMODELING ............................................................ 17
2.4.1. Oorsprong en definitie van competenties ................................................................................... 17
2.4.2. Proces van competentiemanagement ........................................................................................ 17
2.4.3. Verschilllen met functiestudie ................................................................................................... 18
2.4.4. Kritiek op competentiemanagement ......................................................................................... 19
2.5. NADRUK OP MENTALE PROCESSEN: COGNITIEVE TAAKANALYSE ....................................................................... 19
2.6. RELEVANTIE VOOR HRM...................................................................................................................... 19
2.6.1. Rekrutering en selectie ............................................................................................................. 20
2.6.2. Training en ontwikkeling........................................................................................................... 20
2.6.3. Functiewaardering en beloning ................................................................................................. 20
2.6.4. Prestatiebeoordeling en performancemanagement ................................................................... 20
1
, 2.6.5. Loopbaanmanagement en successieplanning ............................................................................ 20
2.6.6. Functiedesign ........................................................................................................................... 20
2.6.7. Ergonomie en veiligheid............................................................................................................ 20
2.6.8. Horizontale en verticale integratie ............................................................................................ 20
2.7. TRENDS ........................................................................................................................................... 21
2.7.1. Het Nieuwe Werken (HNW) ...................................................................................................... 21
2.7.2. Van jobdesign naar jobcrafting ................................................................................................. 21
2.7.3. Strategic job modeling.............................................................................................................. 21
2.7.4. Machine learning en functieanalyse .......................................................................................... 21
3. REKRUTERING EN EMPLOYER BRANDING ...................................................................................... 22
3.1. INLEIDING ........................................................................................................................................22
3.2. TERMINOLOGISCHE AFBAKENING ............................................................................................................22
3.3. RELEVANTIE VAN REKRUTERING ..............................................................................................................22
3.4. REKRUTERINGSMODELLEN ....................................................................................................................22
3.5. UITKOMSTEN VAN REKRUTERING ............................................................................................................ 23
3.6. KLASSIEKE REKRUTERING ..................................................................................................................... 24
3.6.1. Doelgroep ................................................................................................................................ 24
3.6.2. Boodschap ............................................................................................................................... 24
3.6.3. Kanaal ..................................................................................................................................... 24
3.6.4. Timing ......................................................................................................................................27
3.6.5. Rekruteerders .......................................................................................................................... 28
3.7. EMPLOYER BRANDING ........................................................................................................................ 28
3.7.1. Employer brand........................................................................................................................ 28
3.7.2. Employer branding ................................................................................................................... 29
3.8. ALTERNATIEVE SOLLICITANTENPOPULATIE ................................................................................................. 30
3.8.1. Diverse sollicitantenpopulatie ................................................................................................... 30
3.8.2. Minder gekwalificeerde sollicitantenpopulatie ............................................................................31
3.9. ARBEIDSVOORWAARDEN ...................................................................................................................... 31
3.10. STRATEGIEKEUZE ................................................................................................................................ 31
3.11. TRENDS ........................................................................................................................................... 32
3.11.1. ‘Strange’ rekruteringsmethodes ........................................................................................... 32
3.11.2. Personalisatie ...................................................................................................................... 32
3.11.3. Candidate experience........................................................................................................... 32
4. SELECTIE EN ASSESSMENT .......................................................................................................... 33
4.1. INLEIDING ........................................................................................................................................ 33
4.2. CRITERIUMDOMEIN: WAT IS FUNCTIEPRESTATIE? ........................................................................................ 33
4.3. CRITERIUMMATEN: HOE METEN WE FUNCTIEPRESTATIE? .............................................................................. 34
4.4. SELECTIECONSTRUCTEN: WELKE KENMERKEN ZIJN VOORSPELLERS? .................................................................. 35
4.4.1. Algemene mentale vaardigheid ................................................................................................ 35
4.4.2. Kennis en ervaring .................................................................................................................... 35
4.4.3. Persoonlijkheid en motivatie ..................................................................................................... 35
4.4.4. Emotionele Intelligentie ............................................................................................................ 35
4.4.5. Belangstelling .......................................................................................................................... 36
4.4.6. Fit tussen persoon en organisatie .............................................................................................. 36
4.4.7. Psychomotorische vaardigheden ............................................................................................... 36
4.5. VOORSPELLENDE INSTRUMENTEN: WELKE SELECTIE-INSTRUMENTEN BESTAAN ER? ............................................... 37
4.5.1. Onderliggend model: sign-model vs. sample-model .................................................................... 37
4.5.2. Sollicitatieformulier ................................................................................................................... 37
4.5.3. Referenties................................................................................................................................ 37
4.5.4. Kennistests................................................................................................................................ 37
4.5.5. Cognitieve vaardigheidstests .................................................................................................... 38
4.5.6. Emotionele intelligentietests ..................................................................................................... 38
4.5.7. Belangstellingsvragenlijsten...................................................................................................... 38
4.5.8. Persoonlijkheidsvragenlijsten .................................................................................................... 38
4.5.9. Onderzoek naar fysieke geschiktheid ......................................................................................... 39
2
, 4.5.10. Interviews............................................................................................................................ 39
4.5.11. Work samples ...................................................................................................................... 42
4.5.12. Assessmentcenters .............................................................................................................. 42
4.5.13. Situational judgment tests ................................................................................................... 43
4.5.14. Integriteitstests ................................................................................................................... 44
4.5.15. Overige selectiemethoden .................................................................................................... 44
4.6. KEUZE UIT SELECTIE-INSTRUMENTEN ...................................................................................................... 44
4.7. TRENDS .......................................................................................................................................... 46
4.7.1. Unproctored internet testing .................................................................................................... 46
4.7.2. Internationale selectie .............................................................................................................. 46
4.7.3. Sociale media en selectie: nieuwe signalen voor talent? ..............................................................47
4.7.4. Big data en artificiële intelligentie ..............................................................................................47
4.7.5. Gamification, serious games en virtual reality ............................................................................47
5. TRAINING EN ONTWIKKELING...................................................................................................... 48
5.1. INLEIDING ....................................................................................................................................... 48
5.2. TERMINOLOGISCHE AFBAKENING ........................................................................................................... 48
5.3. DE KLASSIEKE, FORMELE BENADERING VAN TRAINING EN ONTWIKKELING .......................................................... 48
5.3.1. Analyse van trainingsbehoeften ................................................................................................ 48
5.3.2. Specificatie van trainingsdoelstellingen ..................................................................................... 49
5.3.3. Ontwerp van trainingsinhoud- en methode ............................................................................... 49
5.3.4. Transfer ................................................................................................................................... 53
5.3.5. Evaluatie van training............................................................................................................... 55
5.4. DE NIEUWE, INFORMELE BENADERING VAN TRAINING EN ONTWIKKELING ........................................................... 57
5.4.1. Populariteit van informeel leren .................................................................................................57
5.4.2. Het informeel leerproces: een conceptueel model ...................................................................... 58
5.4.3. Facilitatoren van informeel leren .............................................................................................. 58
5.4.4. Informeel leren: een aantal kanttekeningen .............................................................................. 58
5.5. STAKEHOLDERS ..................................................................................................................................59
5.5.1. Topmanagement en hoger kader .............................................................................................. 59
5.5.2. Lijnmanagement ...................................................................................................................... 59
5.5.3. Trainer ..................................................................................................................................... 59
5.5.4. Trainee .................................................................................................................................... 59
5.5.5. Trainingsmanager /.developmentmanager ............................................................................... 59
5.6. TRENDS .......................................................................................................................................... 60
5.6.1. Coaching.................................................................................................................................. 60
5.6.2. Leiderschapstraining ................................................................................................................ 60
6. PRESTATIEMANAGEMENT........................................................................................................... 61
6.1. INLEIDING ........................................................................................................................................ 61
6.2. DOELSTELLINGEN: WAAROM BEOORDELEN? .............................................................................................. 61
6.3. RESULTATEN EN/OF GEDRAG: WAT WORDT BEOORDEELD? ............................................................................ 61
6.4. TYPE BEOORDELINGSINSTRUMENT: HOE WORDT BEOORDEELD? ...................................................................... 61
6.4.1. Rangschikkingsmethodes.......................................................................................................... 61
6.4.2. Beoordelingsschalen................................................................................................................. 62
6.4.3. Methode van de kritische incidenten ......................................................................................... 63
6.4.4. Narratieve beoordeling............................................................................................................. 64
6.4.5. Management by objectives ....................................................................................................... 64
6.5. TYPE BEOORDELAARSTRAINING ..............................................................................................................65
6.6. TYPE BEOORDEAAR: WIE BEOORDEELT? ................................................................................................... 66
6.6.1. Beoordelingen door leidinggevenden ........................................................................................ 66
6.6.2. Beoordelingen door peers ......................................................................................................... 66
6.6.3. Beoordelingen door ondergeschikten ........................................................................................ 66
6.6.4. Zelfbeoordelingen .................................................................................................................... 66
6.6.5. Beoordelingen door hogere leidinggevenden ..............................................................................67
6.6.6. Andere stakeholders ..................................................................................................................67
6.6.7. Multisourcefeedback .................................................................................................................67
3
, 6.7. TYPE GESPREKSVORM ......................................................................................................................... 68
6.7.1. Tell-and-sellgesprek.................................................................................................................. 68
6.7.2. Tell-and-listengesprek .............................................................................................................. 69
6.7.3. Problem-solvinggesprek ........................................................................................................... 69
6.7.4. Guidancegesprek...................................................................................................................... 69
6.8. PRESTATIEMANAGEMENT: QUO VADIS? .................................................................................................... 70
6.8.1. Problemen ................................................................................................................................70
6.8.2. Oplossingen ..............................................................................................................................70
6.9. TRENDS ........................................................................................................................................... 72
6.9.1. Informatietechnologie ...............................................................................................................72
6.9.2. Feedbackzoekend gedrag ..........................................................................................................72
6.9.3. Focus op sterktes: Feedforward en Reflected Best Self-Portrait....................................................72
6.9.4. Gamification .............................................................................................................................72
7. BELONING ................................................................................................................................ 73
7.1. INLEIDING ........................................................................................................................................ 73
7.2. TERMINOLOGISCHE AFBAKENING ............................................................................................................ 73
7.3. INTERNE AFSTEMMING ........................................................................................................................ 73
7.3.1. Rangschikkingsmethode ............................................................................................................ 73
7.3.2. Classificatiemethode .................................................................................................................74
7.3.3. Puntenmethode ........................................................................................................................74
7.3.4. Proces van functiewaardering ....................................................................................................75
7.3.5. Persoonsgebaseerde methode ...................................................................................................75
7.3.6. Besluit: gevolgen van interne afstemming ..................................................................................76
7.4. EXTERNE AFSTEMMING ........................................................................................................................ 76
7.4.1. Determinerende factoren bij competitieve afstemming van het beloningsniveau en het
beloningspakket ..................................................................................................................................... 77
7.4.2. Competitieve afstemming van het beloningsniveau en het beloningspakket ................................ 77
7.4.3. Besluit: gevolgen van externe afstemming .................................................................................79
7.5. DEFINITIEVE LOONSTRUCTUUR ............................................................................................................... 79
7.6. BELONINGSSYSTEMEN ......................................................................................................................... 79
7.6.1. Merit pay ..................................................................................................................................79
7.6.2. Bonussen ................................................................................................................................. 80
7.6.3. Individuele awards ................................................................................................................... 80
7.6.4. Individuele premies (individual incentive plans) ......................................................................... 80
7.6.5. Groepspremies (team incentive plans)....................................................................................... 80
7.6.6. Cashwinstdeling ....................................................................................................................... 80
7.6.7. Winstdeling in aandelen (stock ownership plans) ....................................................................... 81
7.6.8. Wetenschappelijk onderzoek naar variabele beloning ................................................................ 81
7.6.9. Populariteit van variabele beloningssystemen ........................................................................... 81
7.7. VOORDELEN ..................................................................................................................................... 81
7.7.1. Vormen van voordelen ............................................................................................................. 81
7.7.2. Populariteit van voordelen ........................................................................................................ 82
7.7.3. Criteria bij de samenstelling van een voordelenplan................................................................... 82
7.7.4. Praktische vragen bij de opzet van een voordelenplan ............................................................... 82
7.7.5. Effectiviteit van voordelen ........................................................................................................ 82
7.8. TRENDS ........................................................................................................................................... 83
7.8.1. Beloning in een internationale context ...................................................................................... 83
7.8.2. Beloning van topmanagement .................................................................................................. 83
7.8.3. Beloning en flexibele arbeid ...................................................................................................... 83
7.8.4. Een andere proactieve kijk op voordelen ................................................................................... 83
8. LOOPBAANMANAGEMENT.......................................................................................................... 84
8.1. INLEIDING ....................................................................................................................................... 84
8.2. TERMINOLOGISCHE AFBAKENING ........................................................................................................... 84
8.3. LOOPBAAN ...................................................................................................................................... 84
8.4. LOOPBAANPLANNING .......................................................................................................................... 87
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller bovanhecke. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.72. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67096 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now