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CRCR Test Review Exam Questions and Answers (2024/2025) (Verified Answers)
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CRCR Test Review Exam Questions and Answers (2024/2025) (Verified Answers)
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CRCR Test Review Exam 2022\20231.Important revenue cycle activities in the pre-service stage include;:
Obtain- ing or updating patient and guarantor information
2.In the pre-service stage, the cost of the scheduled service is identified
and the patient's health plan and benefits are used to calculate;: The
amount the patient may be expected to pay after insurance.
3.Demographic and health plan edit failures are identified and resolved within the Patient Access area. Census activity is processed, Discharges are completed and correctly coded. These activities are considered: Point-
of-ser- vice revenue cycle activities.
4.HFMA best practices call for patient financial discussions to be rein- forced;: With a written statement of the conversation
5.HFMA's patient financial communications best practices specify that pa-
tients should be told about the types of services provided and;: Who partici- pates in providing the service, e.g. surgeons, radiologists, etc.
6.The process of evaluating compliance with financial assistance policies involves;: The annual observation, monitoring, and tracking of results for all best practices.
7.The account resolution clock begins when: The first statement is sent to the patient
8.The soft cost of a dissatisfied customer is: The customer passing on informa- tion about their negative experience to potential patients or through social media channels
9.The hard cost of a dissatisfied customer is: loss of future revenue
10.When there is a request for service, scheduling staff must first: Confirm the patients key identification information
11.A standardized form informing patients about the conditions that must be agreed to as part of the agreement for the hospital to provide care is called: Conditions of admission
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