Summary of Organizational Behaviour written by Robbins.
I am a first year student of International Business management at HU Utrecht.
Therefore, I only made chapter 1, 3, 4, 5, 6, 9, 12, 13. This was for the course Organizational Behaviour and culture.
The green terms from the book are shaded gra...
International Business and Management Studies / IB
Organizational behaviour and culture
All documents for this subject (6)
1
review
By: igafory • 7 year ago
Very helpful, nicely structured!
By: alsosaskia • 7 year ago
Thanks Iga!
Seller
Follow
alsosaskia
Reviews received
Content preview
Organizational behaviour (Robbins)
Chapter 1 Wat is organizational behaviour
Organization: A consciously coordinated social unit composed of two or more people that functions
on a relatively continuous basis to achieve a common goal or set of goals.
Understanding OB helps determine manager effectiveness:
-Technical and quantitative skills are important
-But leadership and communication skills are CRITICAL
Organizational benefits of interpersonal skilled managers because:
-Lower turnover of quality employees
-Higher quality applications for recruitment
-Better financial performance
Managers: Individuals who achieve goals through other people.
Management activities:
Make decisions, allocate resources, direct activities to others to attain goals.
Management functions: (Henri Fayol)
Planning: A process that includes defining goals, establishing strategy’s and developing plans to
coordinate activities.
Organizing: Determining what tasks are to be done, and who is to do them, how are they grouped,
who reports to whom and where are decisions made.
Leading: A function that includes motivation employees, directing orders, selecting the most
effective communication channels and resolving conflicts.
Controlling: Monitoring activities to ensure that they are being accomplished as planned and
correcting any significant deviations.
10 Management roles separated in three groups:
(Henry Mitzenberg)
(1) Interpersonal roles: All managers are required to
perform duties that are ceremonial and symbolic in
nature.
(2) Informational roles: All managers, to some degree,
collect information from outside the organizations and
institutes.
(3) Decisional roles: roles that revolve around making
choices.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller alsosaskia. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $6.18. You're not tied to anything after your purchase.
