100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
ESB Exam (2023/ 2024): Entrepreneurship and Small Business Certification Exam| Questions and Verified Answers| 100% Correct $10.49   Add to cart

Exam (elaborations)

ESB Exam (2023/ 2024): Entrepreneurship and Small Business Certification Exam| Questions and Verified Answers| 100% Correct

 44 views  1 purchase
  • Course
  • Institution

1. Peter owns a barber shop. His total monthly cost is $3,500.00. He charges $15.00 per hair cut. How many hair cuts must his shop perform to break-even? ~ Answer: 234 2. TRUE OR FALSE: Fixed Costs change depending on the volume of production. ~ Answer: False 3. Which 2 type...

[Show more]

Preview 2 out of 11  pages

  • May 2, 2023
  • 11
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
avatar-seller
ESB Exam (2023/ 2024): Entrepreneurship and Small
Business Certification Exam| Questions and Verified
Answers| 100% Correct

1. PeterIownsIaIbarberIshop.IHisItotalImonthlyIcostIisI$3,500.00.IHeIchargesI$15.00IperI
hairIcut.IHowImanyIhairIcutsImustIhisIshopIperformItoIbreak-even?



~ Answer:I234




2. TRUEIORIFALSE:IFixedICostsIchangeIdependingIonItheIvolumeIofIproduction.



~ Answer:IFalse




3. WhichI2ItypesIofIinformationImayIbeIfoundIonIaIprofitIandIlossIstatement?



~ Answer:IRevenueI/IExpenses




4. TRUEIORIFALSE:ICustomerIRetentionIRateIisItheIpercentageIofIexistingIcustomersIw
hoIremainIcustomersIafterIaIgivenIperiod.IYourIcustomerIretentionIrateIcanIhelpIyouIb
etterIunderstandIwhatIkeepsIcustomersIwithIyourIcompany.



~ Answer:ITrue




5. TRUEIORIFALSE:ICustomerIRetentionIRateIcanIalsoIsignalIopportunitiesItoIimproveI
customerIservice

, ~ Answer:ITrue




6. TRUEIORIFALSE:ICustomerIAcquisitionIrefersItoIbringingIinInewIcustomersI-
IorIconvincingIpeopleItoIbuyIyourIproducts



~ Answer:ITrue




7. InIwhichIstepIofItheIsalesIprocessIwouldIyouIaddressIcustomerIconcerns?



~ Answer:IObjection




8. InIwhichIstepIofItheIsalesIprocessIwouldIaIcustomerIdecideItoImakeIaIpurchase



~ Answer:IClosing




9. InIwhichIstepIofItheIsalesIprocessIwouldIaIpotentialIcustomerIbeIidentified?



~ Answer:IProspecting




10. WhatIisIaIdisadvantageIofIbeingIaIsoleIproprietor?



~ Answer:IUnlimitedILiability

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller nurse_steph. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $10.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

81989 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$10.49  1x  sold
  • (0)
  Add to cart