1. Internal resource constraint 2. Capacity-con- strained 3. Customer Re- lationship Man- agement (CRM) A regular bottleneck Bottleneck caused by inefficient usage Software solutions that enable the firm to collect cus- tomer-specific data 4. allowance factor the amount of time the analyst...
1 internal resource constraint 2 capacity con strained 3 customer re lationship man agement crm a regular bottleneck bottleneck caused by inefficient usage software solutions that enable t
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C215 WGU
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1. Internal
A regular bottleneck
resource
constraint
Bottleneck caused by inefficient usage
2. Capacity-con-
strained
3. Customer Re- Software solutions that enable the firm to
collect cus- tomer-specific data
lationship Man-
agement (CRM)
4. allowance factor the amount of time the analyst allows for
personal time, fatigue, and unavoidable delays
5. appraisal costs Costs incurred in the process of uncovering defects
6. common Random causes that cannot be identified
7. consumer's risk The chance of accepting a lot that contains a
greater
number of defects than the LTPD limit.
8. Control Chart A graph that shows whether a sample of data
falls within the common or normal range of
variation
9. Control charts Charts used to evaluate whether a process is
operating
within set expectations.
10. Causal Models based on the assumption that the variable being
forecast is related to other variables in the
environment
11. Checklist A list of common defects and the number of
observed occurrences of these defects.
12. Economic Feasi- The cost of the job should be less than the value it
bility adds
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13. Cycles Data patterns created by economic fluctuations
14. decision tree Modeling tool used to evaluate independent
decisions
that must be made in sequence
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15. Delphi Method approach to forecasting in which a forecast is the
product of a consensus among a group of
experts
16. correlation coef- Statistic that measures the direction and
ficient formula strength of the linear relationship between two
variables
17. Cross-function-
al Decision the coordinated interaction and decision making
Making that oc- cur among the different functions of the
organization
18. Backward
sched- uling
scheduling backward from a due date
19. Balance Delay The amount by which the line efficiency falls short
of
100%
20. Behavioral degree to which the job is intrinsically
Fea- sibility satisfying to the employee
21. Descriptive Sta- Statistics used to describe quality characteristics
tistics and re- lationships
22. Design Capacity The maximum output rate that can be
achieved by a facility under ideal conditions.
23. Customer Re- software solutions that enable the firm to
lationship Man- collect cus- tomer-specific data
agement (CRM)
24. elemental time establish standards based on previously
data completed time studies, stored in an
organization's database
25. Frequency of
Oc- currence how often the work element must be done each
cycle
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