CPI Exam Review (understanding key information in the CPI Nonviolent Crisis Intervention Training) Care, welfare, safety, and ______________ are core values in the CPI philosophy ✓ security Care, welfare, ___________, and security are core values in the CPI philosophy ✓ safety Care, ____________, safety, and security are core values in the CPI philosophy ✓ welfare ___________, welfare, safety, and security are core values in the CPI philosophy ✓ Care The fourth "behavior" on the Crisis Development Model ✓ Tension Reduction The third "behavior" on the Crisis Development Model ✓ Risk Behavior The second "behavior" on the Crisis Development Model ✓ Defensive The first "behavior" on the Crisis Development Model ✓ Anxiety Staff Approach to Anxiety ✓ Supportive Staff Approach to Defensive Behavior ✓ Directive Staff Approach to Risk Behavior ✓ Safety Interventions Staff Approach to Tension Reduction ✓ Therapeutic Rapport These behaviors may benefit from a "Supportive" staff approach... ✓ pacing, drumming fingers, wringing hands, and staring These b ehaviors may benefit from the use of "Safety Interventions" ✓ striking, kicking, biting, punching, and throwing objects These behaviors may benefit from a "Directive" staff approach... ✓ asking difficult or challenging questions, blaming others, demonstrating denial and refusal These behaviors may benefit from the use of "Therapeutic Rapport" ✓ relaxing of posture, guilt, sadness, and remorse The distance people prefer to maintain between themselves and others is... ✓ Personal space The postures, gestures, facial e xpressions, and movement used to communicate are examples of... ✓ Body language A nonverbal communication tool that communicates respect, is nonthreatening, and maximizes safety is... ✓ The Supportive Stance A form of physical contact that expresses feelings or emotion is... ✓ Communication through touch Tone of voice, volume of voice, and rhythm of speech are examples of... ✓ Paraverbals What is the name of the model that serves as an expansion of the Defensive l evel of The Crisis Development Model ✓ The Verbal Escalation Continuum
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