Communication Skills questions & answers 2023Harmony and understanding between people. - correct answer Rapport
The way in which you use gestures and body movement to communicate. - correct answer Body Language
Speaking to communicate. - correct answer Verbal Communication
Communicating a ...
Communication Skills questions & answers 2023
Harmony and understanding between people. - correct answer Rapport
The way in which you use gestures and body movement to communicate. - correct answer Body Language
Speaking to communicate. - correct answer Verbal Communication
Communicating a message without using words. - correct answer Non-Verbal Communication
The process of sending messages to and receiving messages from others. - correct answer Communication
Electronic Mail - correct answer E-mail
Communicating something difficult without hurting someone's feelings. - correct answer Tact
A belief that an entire group of people fit a fixed, common pattern. - correct answer Stereotype
An unfair biased opinion made without knowledge on the current facts - correct answer Prejudice
Standing up for yourself and your beliefs in firm but positive ways. - correct answer Assertive
Ready or willing to take issue or engage in direct action; pushy, attacking another in a verbal manner. - correct answer Aggressive
Submissive; receiving or enduring without resistance. - correct answer Passive
To have or show one's own understanding of what is being said or done. - correct answer Interpret
A taunting, sneering, cutting remark, generally ironic. - correct answer Sarcasm
Being accused of doing or saying something. - correct answer Accusation To judge or determine the worth of or meaning of what is being said. - correct answer Evaluate
Effective communication is the ______ of every good relationship. - correct answer Basis
Communication is a ____ way process. - correct answer Two
The first step of communication is to _____ and send messages to others. - correct answer Create
The second step of communication is to receive and ______ messages from others. - correct answer Process
People exchange information, ideas, and ___________. - correct answer Feelings
Communication involves a set of complex _______. People need to learn these skills to communicate well because they will use them in every part of their lives. - correct answer Skills
Have __________ to say what you think. - correct answer Courage
Be _________ in knowing that you can make worthwhile contributions to conversations.
- correct answer Confident
Take time each day to be aware of your _________ and feelings so you can adequately
convey them to others. - correct answer Opinions
Individuals hesitate to speak because they do not feel their input would be worthwhile. They should not be afraid. What is important or worthwhile to ____ person may not be to another and may be more so to someone else. - correct answer One
As people develop _______ and trust the level of communication will change from small
talk to more important issues - Ex. family issues, dating issues, work situations, personal situations etc. - correct answer Rapport
People have different communication styles. How they communicate is related to their ________. What they express depends on their ________, needs, and goals. - correct answer Personality, Values
Communication also differs based on how open or a reserved a person is. To be a good
communicator you need to know _____ other people communicate. - correct answer How
Communication Channels: ________ and __________ communication. - correct answer
Verbal and Nonverbal Communication
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