Exam (elaborations)
Samenvatting Operations Management 8th edition, Nigel Slack Questions and Answers 2023
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- Institution
Utility - -a measure of the customer preference of a product or service -What three components is utility composed of? - -1) consumption utility 2) price 3) inconvenience -Consumption Utility - -a measurement of how much you like a service, ignoring the effects of price and its inconvenienc...
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