CMAA exam 3 2023 Complete
A patient calls to inquire about a recent bill and request to speak to the provider. which of the following
statements by the medical administrative assistant is appropriate? Please give me a minute while I
retrieve your account
Which of the following patient informa...
CMAA exam 3 2023 Complete
A patient calls to inquire about a recent bill and request to speak to the provider. which of the following
statements by the medical administrative assistant is appropriate? ✔✔Please give me a minute while I
retrieve your account
Which of the following patient information is required on the encounter form ✔✔Account number
When leaving a message for a patient regarding an upcoming appointment which of the following
information should the medical administrative assistant include in the message ✔✔The name of the
practice
In established patient request a routine physical examination during the providers already scheduled the
week of vacation which of the following statements by the medical administrative assistant
isappropriate ✔✔Your provider is unavailable during that time but I have a couple of times the following
week that might work
A patient cancels a standing appointment due to a serious illness which of the following actions should
the medical administrative assistant take ✔✔Add a note in the medical record about the illness and
inform the provider of the patient's condition
Fee schedules are based on which of the following ✔✔RBRVS
Which of the following documents identifies what procedures are allowed if a patient becomes
unavailable to communicate medical decisions ✔✔Advanced directive's
A medical administrative assistant observes another office worker altering notes in a patient's record to
justify medical necessity so the payment is made what is the type of action considered ✔✔Fraud
When the insurance carrier sends payment to the provider, which of the following is included with the
check? ✔✔remittance advice
, A new patient arrives at the reception desk while the medical administrative assistant is assisting
another patient on the phone with a scheduling question which of the following actions should the
assistant take when greeting the new patient ✔✔Make eye contact and nod his head to acknowledge
the patient's arrival
During the patient checkout procedure a medical administrative assistant should take which of the
following actions ✔✔Schedule a follow up appointment
When performing closing procedures for the day which of the following must be secured with a lock and
key ✔✔Providers prescription pad
For which of the following task should a medical administrative assistant use Microsoft access
✔✔Creating a database
Which of the following describes a provider who has a contract with a third-party payer ✔✔PAR
Which of the following comments by medical assistant is appropriate to say one in forming a patient of
his payment responsibility for an appointment ✔✔Your copayment is $10 how would you like to pay
that today
Which of the following is an appropriate use of petty cash funds ✔✔postage stamps
Which of the following actions is a medical administrative assistant is priority one pulling daily charts
✔✔Review the appointment schedule
A medical administrative assistant is earning laboratory charges for a patient whose results indicate a
high concentration of fat in the blood which of the following terms should the assistant used to describe
this condition ✔✔Hyperlipidemia
Which of the following parts of Medicare offers prescription benefits ✔✔Part D
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