Exam (elaborations)
WGU C215 Study Guide – FINAL With Complete And Verified Study guide
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1. Total Quality Management (TQM) Philosophy: 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality 2. Process Capability Index (Cpk): Basic function of Six Sigma. Measures the process ...
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