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Exam 9 English Higher Degree Administration and Finance
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Higher Grade Management and Finance Exam | Burlington Books
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Stuvia.es - El mercado del material de estudioTest 9 (Units 17-18)
Name: Mark:
Reading Comprehension (20 points)
1 Read the advice column. Then circle the correct answers below. (10 points)
We all sometimes have problems
at work. Share yours with our
advisors and we’ll try and help.
Tina: My boss often works 12-hour
days and is constantly stressed. I’ve
suggested that she delegate some of the Matt: If she is stressed, it is hard for her to come up
work to me, but she says she doesn’t with ways you can help. Identify a few specific tasks
have time to think about what I can do. you can perform. For example, saying, “I can draft the
staffing schedule for next month,” is better than asking
“Can I help you?” This shows that you understand what
is important and gives her an idea how you can help.
Jack: My boss is always criticising
my work. It’s very demotivating
to constantly hear that I’ve done Matt: This kind of behaviour doesn’t encourage
something wrong. I get a good salary employees to do their job. I had a similar situation in
and don’t want to leave. my first job. I didn’t know what to do and it led to me
leaving. It’s reasonable to approach your boss and ask
him to show you how to perform your job better. If that
doesn’t help, then it may be time to think about a new job.
1. Tina wants to . 4. Matt’s first boss .
a. help her boss a. criticised him too much
b. do her boss’ job b. asked him to leave
c. delegate some of her work c. left the company
2. According to Matt, Tina should . 5. Matt thinks Jack should ask his boss to .
a. draft the staffing schedule a. stop criticising him
b. try to understand her boss b. show him how to improve
c. suggest specific jobs she can do c. find him a new job
3. Jack wants .
a. to stay in his job
b. to look for another job
c. a job with a better salary
2 Complete the sentences. (10 points)
1. The advisors will help people who .
2. It is hard for Tina’s boss to think of .
3. Tina should show her boss that important.
4. Jack doesn’t feel like working because .
5. Matt thinks that if Jack’s boss doesn’t improve, Jack should .
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