WGU C202 MANAGING HUMAN CAPITAL 2023 -
2024 FINAL OA EXAM 200 QUESTIONS AND CORRECT ANSWERS CORRECT VERIFIED ANSWERS |AGRADE Which factor in successful organizational change can be provided through effective human resource management? - ANSWER - Trust What is the organization's formal system of task, power, and reporting relationships called? - ANSWER - An organizational structure Which decision can human resource management assist with during the combination stage of mergers and acquisitions? - ANSWER - When to declare the combination a success Which aspect of an organization is increased when policies of inclusion are adopted? - ANSWER - Its talent pool Which request might be asked during a case interview? - ANSWER - Explain how you would react if you w ere asked by a coworker to take shortcuts to meet job expectations . Which step in an effective training program involves determining the best setting, methods, and materials to be used? - ANSWER - Designing training systems Which type of training includes both role -playing and action learning? - ANSWER - Experiential training How can goal setting boost employee performance? - ANSWER - By focusing attention on specific objectives What is an example of opportunity bias? - ANSWER - A manager gives an employee low performance ratings as a result of a failed project, even though the failure was a result of outside factors. What determines whether stress is functional or dysfunctional? - ANSWER - How manageable it is and the emotions it causes Which tactic can em ployers use to improve employee engagement and motivation towards safety? - ANSWER - Incentives How does a safe workplace positively relate to employee motivation and engagement? - ANSWER - It encourages an environment for high employee production performan ce. Which act was intended to curb common work stoppages, strikes, and general labor conflict? - ANSWER - Wagner Act Which type of compensation can developmental opportunities be considered? - ANSWER - Nonfinancial compensation Which type of a benefit are domestic partner benefits? - ANSWER - Optional What is the goal of an organization that offers an on -site day care for children and elderly people? - ANSWER - To decrease employee stress Which action enhances employee engagement? - ANSWER - Allowing employees to use their talents What is affective commitment? - ANSWER - Having a positive emotional attachment to the organization and strong identification with its values and goals What are t wo retention strategies for reducing voluntary turnover? - ANSWER - Quality leadership & Flexible work What are two uses of a job analysis? - ANSWER - Developing a recruiting plan and designing a compensation plan for a particular job How does sourcing aff ect recruiting? - ANSWER - Effective sourcing improves the compatibility of talent pools to open positions. Which source of performance information is most knowledgeable about an employee's day -to-day performance in self -managed teams? - ANSWER - Co-
worker What is a disadvantage of a pay -for-performance plan? - ANSWER - It could promote unintended consequences. Which factor may increase a company's voluntary turnover? - ANSWER - Good economic environment A human resource manual specifies that employees cann ot be terminated or punished for refusing to follow an illegal request made by a supervisor. Which standard is being applied to resolve this ethical dilemma? - ANSWER - Rights standard Which characteristic of an employee should human resource management fo cus on to enhance organizational culture? - ANSWER - Fit within an organization How does human resource management support organizational leadership? - ANSWER - By acquiring, hiring, developing, and retaining the right talent How can human resource manager s serve as internal consultants? - ANSWER - By helping managers avoid common training pitfalls Why might an organization want to increase its efforts at inclusion and diversity? - ANSWER - To reduce negative public relations Why might human resource managers place limited importance on distributive fairness in the hiring process? - ANSWER - Only those hired tend to appreciate the outcomes of the process. What does Policies do? - ANSWER - They are "what we do" What are mandato ry benefits? - ANSWER - By law they are offered from the employer. ex. Worker's Compensation, COBRA, Social Security Vietnam Era Veterans Readjustment Assistance Act of 1978 - ANSWER - Prohibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty. What are Procedures? - ANSWER - They are "how we do it"
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