Exam (elaborations)
Genesys ICCS Exam (Administering the System) | 75 Questions with 100% Correct Answers | Updated & Verified
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What application is used to configure, customize, and maintain various aspects of the PureConnect platform? - Interaction Administrator What is the name of the application that allows the user to answer calls and manage interactions? - Interaction Desktop/Interaction Connect What add-on product...
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