CRCR Exam Unit 1 All Answers Correct
Net Days in AR Ans- Measures how fast receivables are collected. It is a trending indicator of overall A/R
performance & revenue cycle efficiency.
A/R Aging Ans- Reports divide the AR into 30, 60, 90, and 120 day categories, based on discharge.
Credit Balan...
CRCR Exam Unit 1 All Answers Correct
Net Days in AR Ans- Measures how fast receivables are collected. It is a trending indicator of overall A/R
performance & revenue cycle efficiency.
A/R Aging Ans- Reports divide the AR into 30, 60, 90, and 120 day categories, based on discharge.
Credit Balances - Days Outstanding Ans- The dollars in credit balance at the account level divided by the
three month daily average of total net patient service revenue. Credit balances should be resolved
timely and should be benchmarked at <1% of the days outstanding in the AR.
3 Critical Elements of the Healthcare Revenue Cycle Ans- Pre-Service, Time of Service, Post Service
Provision of Care Ans- Describing elective vs. non-elective services to the patient, and discussing prior
balances the patient has (if applicable).
Emergency Medical Treatment and Active Labor Act (EMTALA) Ans- Says that no patient financial
discussions should occur before a patient is screened and stabilized.
HFMA's Adopter Program Ans- Providers who implement and support the best practices of Patient
Financial Communication are eligible and encouraged to apply for recommendation by HFMA as an
Adopter of Patient Financial Communication Best Practices.
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Initiative Ans-
Implemented by CMS to provide a standardized method for evaluating patient's perspective on hospital
care. 27 total questions on the survey. Key Question is "Would you recommend this hospital to your
friends and family?"
Continuum of Care Ans- Involves healthcare providers in multiple settings and multiple levels coming
together with the overall goal of coordinating patients' healthcare
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