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CVS Pharmacy Technician Exam Questions and Answers (Graded A+) $9.69   Add to cart
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CVS Pharmacy Technician Exam Questions and Answers (Graded A+)
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  • Course
  • CVS Pharmacy Technician
  • Institution
  • CVS Pharmacy Technician

Importance of Production - ANSWER-1. Satisfy customer refill requests 2.Respond to customer questions 3.Perform basic mainenance tasks 4.Provide "exceptional" customer service The Production Process - ANSWER-1.Acquire the Prescription label 2.Obtain the Medication 3.Perform Accuracy scan 4...

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  • February 24, 2023
  • 3
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

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  • CVS Pharmacy Technician
  • CVS Pharmacy Technician

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CVS Pharmacy Technician Exam Questions and Answers (Graded A+)
Importance of Production - ANSWER-1. Satisfy customer refill requests
2.Respond to customer questions
3.Perform basic mainenance tasks
4.Provide "exceptional" customer service
The Production Process - ANSWER-1.Acquire the Prescription label
2.Obtain the Medication
3.Perform Accuracy scan
4.Choose container
5.Count, pour, and dispense medication
6.Prepare for final verification
Other Production Tasks - ANSWER-1.Restock Pharmacy supplies(e.g vials,caps,pharmacy labels)
2.Empty the trash (RMBR: Confidential trash procedures)
3.Clean the workstation (e.g tools,countertops,shelves,etc)
Customer Phone calls - ANSWER-1. Address requests for prescription refills
2.Submit a request for refill authorization when a prescription has no remaining refills
Controlled Substances - ANSWER-1. Request Driver's license at pick-up
2.Count Medication twice. Circle and initial quantity on container
Pick-up procedures - ANSWER-1. Last name?
2.How many prescriptions?
3. Verify Address
4.Speak with a pharmacist?
5. Sign here
6.Cvs card?
7.Thankyou for shopping at CVS :)))
Insurance Check - ANSWER-1.Look up patient profile
2.F4 - Third Party Check
Action Notes - ANSWER-These will be concerning any of the following: 1.Preferred contact #
2.Insurance rejection
3. "Refill too soon"
Ready-Fill - ANSWER-A prescription that is automatically filled every month. **Look for ReadyFillElig on label for a prescription that is elligible

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