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Corporals Course- Communication ___Questions & Answers
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Corporals Course- Communication ___Questions & Answers
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Corporals Course- Communication ___Questions & AnswersCommunication Defined Correct Answer - •Speaker/Writer: Consider who you are or
your position, what you feel, and your experiences.
•Subject/Message: Consider what you already know about a subject, what you need to know, and
determine the kind of evidence or proof that is most useful.
•Audience: Consider the listener's or reader's expectations, prior knowledge, and disposition with
regards to the subject.
COMMUNICATION PROCESS Correct Answer - The communication process is the
act of sending messages and receiving feedback on those messages. How a speaker or writer
presents information can influence audience understanding and retention of the material
conveyed. Effective communicators should have an understanding of the five basic elements
involved in the communication process.
BETTER PUBLIC SPEAKING SKILLS CAN IMPROVE YOUR LIFE Correct Answer -
Professional speaker and author Lenny Laskowski feels that improving your speaking skills will
improve every area of your life. The following are examples of how public speaking can
positively influence your everyday life, your career, your relationships, and much more.
•Build success in your professional life - Most presidents and CEOs of companies possess strong
speaking skills. Often, their success and their companies' success have been related to their
ability to communicate effectively.
•Communicate with others more clearly - Many mistakes or misinterpretations are a result of not
properly communicating your ideas. Great public speaking skills help you articulate ideas and
make them come alive for the listener.
•Build overall confidence - As you become better at organizing and communicating your ideas
effectively, you will start to exhibit more confidence.
•Increase your comfort level in social situations - Social situations are, in fact, the perfect
opportunity to practice your public speaking skills.
•Speak more confidently on the telephone - Whether you call to request information, make a cold
call at work, communicate with a client, or just leave a phone message, others can hear your
confidence level in the tone of your voice.
•Establish trust and respect from others with greater ease - The ability to convince people with
words is vital to establishing trust and respect. This can include not only what you say, but how
you say it.
STEPS TO FOLLOW FOR A PRESENTATION Correct Answer - When tasked with
making a presentation, follow the three basic steps of plan, prepare, and deliver. The steps will
be described further in this lesson.
•Plan
- Determine the purpose.
- Select the topic.
- Determine the main point or central idea.
- Conduct research.
•Prepare
- Prepare a written outline.
, - Prepare speaker notes.
- Rehearse the presentation .
•Deliver
- Use effective communication techniques.
- Understand the principles of effective communication.
Planning Considerations Correct Answer - Audience
The speaker should consider a number of factors about the audience so they can relate to them
during the presentation.
•Demographics: Get to know your audience. Analyzing the audience helps the speaker adapt
their message to the listeners more effectively. If possible, determine their age range, gender,
group membership, education, and cultural and ethnic background.
•Values: Get to know the values and interests of your audience since audiences pay closer
attention to messages that are tailored to their values, beliefs, and interests.
•Audience Needs: Know the needs of your audience. Audiences value their time and cease to
listen when they feel their time is not being used wisely.
•Audience Knowledge: Get to know the current knowledge and experience level of your
audience. Audiences hear and evaluate what a speaker says on the basis of what they already
know and believe, so it is easier to build a presentation that reinforces rather than convinces.
Planning considerations cont. Correct Answer - Situation
The speaker should consider a number of factors when analyzing the situation surrounding a
planned presentation.
•Time: How long does the speaker have to speak?
•Size: What is the expected size of the audience?
•Facilities: What is the capacity of the room/space and the seating arrangements?
•Equipment: What equipment is available and needed?
•Physical conditions: What are the environmental factors of the location such as temperature,
ventilation, noise distractions, and lighting?
DETERMINE THE PURPOSE Correct Answer - Once tasked with making a
presentation, the speaker will need to determine the purpose for giving the presentation. The
most common purposes for public speaking include:
•To persuade: This approach is used to sell the audience on a new idea, or a change in
operations. The goal is to influence audience beliefs or actions.
•To inform: Use this approach when you need to pass on new or additional information. The goal
is to expand audience knowledge. The emphasis is clear, direct communication with accurate and
adequate information tailored to audience education and skill levels. Audience feedback may be
needed in some situations to make sure the message is received.
•To entertain: The goal of entertaining speeches is to amuse the audience and provide enjoyment.
This method is used on special occasions but is rarely used alone. The purpose of entertaining is
often secondary to either the purpose of informing or persuasion. The focus of this method of
communication is delivery. People will likely be more interested in what the speaker has to say
when the presentation provides enjoyment.
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