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COM 400 EXAM 1

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A good guideline for communicating with nonnative speaker is a. Know the basics of behavior and social etiquette of your partner 2) About 25% of the world population speaks English a. True 3) According to Prof. Denis Leclerc, one of the biggest challenges in Intercultural Business Communicati...

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  • February 4, 2023
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COM 400 EXAM 1
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1) A good guideline for communicating with nonnative speaker is
a. Know the basics of behavior and social etiquette of your partner
2) About 25% of the world population speaks English
a. True
3) According to Prof. Denis Leclerc, one of the biggest challenges in Intercultural Business
Communication (IBC) is that
a. Some cultural groups emphasize relationships-building while others emphasize
task completion
4) According to Prof. Denis Leclerc, two of the major strategies Asians use against
Westerners in business negotiation is direct language and skilled mastery of English
a. False
5) According to Prof. Denis Leclerc, one of the biggest changes as a result of the
establishment of the European Union, is that there are no longer strong national identities
in Europe (e.g. French, German)- only a strong “European Identity”
a. False
6) According to the lecture in Module 1, the most important component of cultural
intelligence (CQ) is
a. Motivation
7) An indirect verbal organization plan is often
a. Preferred by cultures that emphasizes the importance of maintaining harmony in
relationships
8) Answers to the 24 questions in Ch 3 and Ch 4 should each be thought of as somewhere
on the continuum.
a. True
9) Any native speaker of a language can function as an effective interpreter
a. False
10) Arabic and English speakers both prefer elaborate phrases and using large numbers of
words
a. False
11) Clarity and conciseness are important characteristics of business messages in any culture
a. False
12) Communication channels in business contexts are
a. External, internal and structured.
13) Culture shock is a sudden episode experienced by people who go to foreign culture
a. False
14) Culture, for purposes of business communication is:
a. Values, attitudes and behavior
15) Cultures that prefer high-context communication
a. Communication in ways that can be called indirect and seen by low context
communicators as ambiguous, slow and unfocused
16) Eventually, with the spread of tech, everyone will have the same culture
a. False
17) In the Module 2 DB summary, in describing what they learned about cultural patterns
from Globesmart, students described all of the following EXCEPT:



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