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OPS 571 Week 2 Quiz - Latest
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OPS 571 Week 2 Quiz - Latest
1.) In the pull system, which of the following is the partner that
begins the process of pulling?
Vendors
Quality control personnel
Customers
Executive management
2.) Which of the following operations consulting tools are used in
the cost impact and payoff analysis stage in the operations
consulting process?
SPC tools and bottleneck analysis
Customer surveys and gap analysis
Decision trees and stakeholder analysis
Plant audits and statistical tools
3.) Which of the following production process terms best describes a
stage in a multiple-stage process that limits the capacity of the
overall process?
Buffer
, 4.) Which of the following is a principle of reengineering?
Organize around the tasks
Capture information many times, at the source and where it is
interpreted
Treat geographically dispersed resources as though they were
centralized
Integrate the outcomes of parallel activities
5.) Which of the following operations consulting tools provide
summary performance updates for specific processes and are
generally presented in graphical form with color-coding of trend
lines and alarms?
Decision trees
Stakeholder analysis
Process dashboards
Responsibility charts
6.) Which of the following are possible examples of cycle times?
Time that a part waits in queue
Time it takes for an instructor to grade an exam
Time required to produce a batch of parts
Time to set up a new assembly line
7.) What is the term that refers to “the fundamental rethinking and
radical redesign of business processes to achieve dramatic
improvements in critical, contemporary measures of performance,
such as cost, quality, service, and speed” (as cited in Jacobs &
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