Exam (elaborations)
CPI Certification Test Graded A+
- Course
- Institution
4 Behavior Levels 1. Anxiety 2.Defensive 3. Acting Out Person 4. Tension Reduction Staff Attitude and Approach to Anxiety Be Supportive an emphatic non-judgemental attempt to alleviate anxiety Staff Attitude and Approach to Defensive directive-attempt to control the situation a...
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