Communications MSSC QUESTIONS AND ANSWERS ALL CORRECT
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Course
MSSC
Institution
Liberty University
The sender needs to understand that miscommunication is the normal state of the communication process, especially the first attempt. Correct Answer: True
The receiver recognizes the sounds the sender is making and transforms them into words and ideas in his own mind. What is this process called...
communications mssc questions and answers all correct
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MSSC
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Communications MSSC QUESTIONS AND ANSWERS ALL
CORRECT
The sender needs to understand that miscommunication is the normal state of the communication
process, especially the first attempt. Correct Answer: True
The receiver recognizes the sounds the sender is making and transforms them into words and
ideas in his own mind. What is this process called? Correct Answer: Decoding
Which of the following is NOT part of an "I" statement? Correct Answer: Accusation
Feedback is a special message sent by the receiver. Correct Answer: True
Finishing the speakers sentences demonstrates how closely you are following what she's saying.
Correct Answer: False
Which of the following is NOT a category of noise? Correct Answer: Feedback
While listening the receiver should ______________. Correct Answer: Suspend judgement
Which of the following is a strength of written communication? Correct Answer: Creates a
record
_______________ is the process we use to transfer our ideas into symbols that can be
understood by the receiver. Correct Answer: Encoding
Which of the following is a weakness of electronic communication? Correct Answer: Doesn't
transmit emotional content
Which of these is a weakness of written communication? Correct Answer: No immediate
feedback
Which of the following is NOT a strength of spoken communication? Correct Answer: Allows
you to reach information overload
What is the special responsibility of the Receiver? Correct Answer: To not make negative
assumptions
While the Sender is speaking, the Receiver should __________. Correct Answer: Focus on
content
After you've finished listening, you should __________. Correct Answer: Ask the Sender for
clarification
Which of the following is a strength of spoken communication? Correct Answer: Allows for
instant feedback
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