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MNB1601-Multiple Choice Q&A Rated
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1. OR Tambo International delivers a mass service because . A) There is a fair amount of client contact B) Services are standardised to a certain extent C) The number of clients served is greater than with professional services D) The service is equipment orientated 2. Which one of the following is...

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  • September 22, 2022
  • 8
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

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Assignment 1 (877485) – First Semester 2018
TOPIC 1: OPERATIONS MANAGEMENT
QUESTION 1
OR Tambo International delivers a mass service because .
1 there is a fair amount of client contact
2 services are standardised to a certain extent
3 the number of clients served is greater than with professional services
4 the service is equipment orientated
QUESTION 2
Which one of the following is a characteristic of a service produced by a service provider such as OR Tambo
International?
1 Output kept in stock
2 Manufactured before use
3 Labour intensive
4 Capital-intensive production
QUESTION 3
During the design of the processes that will be used at the new OR Tambo building, passenger needs were at the forefront of the decision-making process. Which one of the following will occur during the design of processes?
1 Screening process
2 Preliminary design
3 Design of supply network
4 Design of prototype
QUESTION 4
The new, multi-level terminal links the original domestic and international terminals and therefore improves passenger
experience and orientation. In the transformation model, the improved passenger experience represents an/a _.
1 input
2 aidThis study source was downloaded by 100000807315482 from CourseHero.com on 09-22-2022 16:36:09 GMT -05:00
https://www.coursehero.com/file/57619772/Assignment-1-877485-First-Semester-2018-qadocx/ 3 output
4 transformation process
QUESTION 5This study source was downloaded by 100000807315482 from CourseHero.com on 09-22-2022 16:36:09 GMT -05:00
https://www.coursehero.com/file/57619772/Assignment-1-877485-First-Semester-2018-qadocx/

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